Ahmed Abdalla
Thorold
Summary
Motivated and customer-focused professionals with excellent communication skills, strong organizational abilities, and a proven capacity to thrive under pressure. Proficient in Microsoft Office, bilingual in English and Arabic, and experienced in customer service and teamwork.
Overview
10
10
years of professional experience
Work History
Call Campaign Representative
Brock University
01.2025 - 04.2025
- Conducted outreach calls for university fundraising and awareness campaigns.
- Demonstrated strong interpersonal skills to engage alumni and supporters.
- Accurately maintained records contributing to campaign success.
Customer Service Associate
7-Eleven
01.2024 - 04.2024
- Assisted customers with purchases, payments, and inquiries.
- Managed cash register operations efficiently.
- Maintained store cleanliness and organized inventory.
Package Handler, Order Picker
UPS Warehouse
04.2022 - 08.2022
- Managed and sorted high volumes of packages accurately.
- Developed organizational and teamwork skills in a fast-paced logistics setting.
MSA Volunteer
Memorial University Club
07.2019 - 05.2020
- Assisted with event planning and execution.
- Supported volunteer teams and community educational activities.
Cook/Prep Cook
McDonald's
07.2018 - 09.2019
- Ensured customer satisfaction through effective communication and prompt service.
- Maintained hygiene standards and addressed customer concerns professionally.
- Awarded 'Rookie of the Month.'
Cashier/Customer Service
Al Tamimi Supermarket
05.2015 - 06.2016
- Managed customer interactions positively and professionally.
- Maintained store cleanliness and organized product displays.
Education
Interactive Arts and Science - Interactive Arts, Robotics, Statistics
Brock University
St. Catharines, Ontario12-2025
Interactive Arts and Science (Transfer) - undefined
Memorial University of Newfoundland
St. John's, Newfoundland and Labrador12.2024
High School Diploma - undefined
Prince of Wales Collegiate
St. John's, Newfoundland and Labrador01.2019
Skills
- Fluent in English
- Fluent in Arabic
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in PowerPoint
- Excellent problem-solving
- Adaptability
- Effective in multitasking
- Handling stress professionally
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Call Campaign Representative
Brock University
01.2025 - 04.2025
Customer Service Associate
7-Eleven
01.2024 - 04.2024
Package Handler, Order Picker
UPS Warehouse
04.2022 - 08.2022
MSA Volunteer
Memorial University Club
07.2019 - 05.2020
Cook/Prep Cook
McDonald's
07.2018 - 09.2019
Cashier/Customer Service
Al Tamimi Supermarket
05.2015 - 06.2016
Interactive Arts and Science (Transfer) - undefined
Memorial University of Newfoundland
High School Diploma - undefined
Prince of Wales Collegiate
Interactive Arts and Science - Interactive Arts, Robotics, Statistics
Brock University
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