Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ahmad Zia Ghani

Ottawa,ON

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

9
9
years of professional experience

Work History

Sales Associate and Visual Merchandiser

Life & Style Superstore
01.2022 - 11.2023

Retail Salespersons
- Greet customers and discuss type, quality and quantity of merchandise
or services sought for purchases, rental or lease
- Advise customers on use and care of merchandise, and provide advice
concerning specialized products or services
- Estimate or quote prices, credit terms, trade-in allowances warranties
and delivery dates
- Prepare sales, rental or leasing contracts and accept cash, cheque, credit
card or automatic debit payment
- Assist in display or merchandise
- Maintain sales records for inventory control
Operate computerized inventory record keeping and re-ordering
systems
- May conduct sales transactions through Internet-based electronic
commerce.
Visual Merchandisers
- Design and implement window and interior displays - Assemble visual retail displays to promote products, promotional events
and seasonal change overs
- Ensure visual displays comply with brand guidelines and standards,
including organization’s cultural, image and target market
- Set up lightning systems to create a visual atmosphere

Protection Officer UNHCR Head of Refugees

UNHCR Office
03.2020 - 11.2023

Successfully led a team of dedicated professionals in providing
comprehensive support and assistance to refugees, ensuring their
smooth integration into the local community.
Advocated for refugees rights and collaborated with local
authorities and organizations to create a supportive environment
for displaced individuals.
Developed and implemented programs aimed at addressing the
unique needs of refugee, including education, healthcare and
vocational training initiatives.
Fostered a culture of inclusivity and empowerment, promoting
community engagement and self- sufficiency among refugees.

Owner & Manager

Royal Family Restaurant
06.2017 - 11.2021
  • Trained and developed team members to build human capital.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Patient Coordinator and Interpreter

IBS Hospital
04.2015 - 03.2020
  • Compiled and maintained patient medical records to keep information complete and up-to-date.
  • Trained nurses and employees and fostered growth through consistent hands-on learning.
  • Managed incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.

Education

High School Diploma -

Habibia High School
Kabul Afghanistan

Skills

  • Sales Forecasting
  • Client Account Management
  • Customer Needs Assessment
  • Product Sales
  • Multi-tasking strength
  • Strong Communication and Interpersonal Skills

Languages

English
Professional Working
Persian
Native or Bilingual
Hindi
Professional Working

Timeline

Sales Associate and Visual Merchandiser

Life & Style Superstore
01.2022 - 11.2023

Protection Officer UNHCR Head of Refugees

UNHCR Office
03.2020 - 11.2023

Owner & Manager

Royal Family Restaurant
06.2017 - 11.2021

Patient Coordinator and Interpreter

IBS Hospital
04.2015 - 03.2020

High School Diploma -

Habibia High School
Ahmad Zia Ghani