AHMAD SHOKRAN OSMANI
Brampton,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Highly experienced financial management known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Finance assistant position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
3
3
Languages
Work History
Sales Associate
Circle K Convenience Store
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Managed returns, exchanges and refunds in accordance with store policy
Chief Finance and Administration Officer
LEPCO, Leprosy,Gereman Organization
10.2022 - 01.2023
- Chief Executive Officer, the Chief Financial & Administrative Officer (CFAO) leads the financial and operational strategy and systems at CEO
- CFAO is key strategic partner and advisor to Chief Executive Officer and Board, guiding organization's financial planning, financial strategy, cash management, banking, financial controls, and accounting
- Collaborates and engages other members of CEO leadership, including CEO's President, Chief External Affairs Officer, and Chief Legal Officer, to address daily financial management of organization and to develop long-term strategic financial plans and initiatives
- Overseeing nearly $100 million budget
- Regularly interacts with Board of Directors and Board's Executive, Finance and Audit Committees and presents financials at quarterly board meetings
- Directly supervises at least five staff members (Controller, Director of Financial Operations, Director of Grants, Director of Financial Planning and Analysis, and Project Manager of Financial Systems and Strategy) who supervise team of 25 finance and accounting professionals.
- Managed team petty cash, purchase orders and account transactions.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Created, prepared, and delivered reports to various departments.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Processed purchase orders, service contracts and financial reports.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Drafted and distributed invoices for outstanding payments.
- Prepared agendas and took notes at meetings to archive proceedings.
- Managed daily payment processing and drafted related financial documents.
- Managed company schedule to coordinate calendar and arrange travel.
- Delivered performance reviews, recommending additional training or advancements.
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
- Maintained personnel records and updated internal databases to support document management.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated, and distributed information to employees.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Coordinated with human resources department to handle payroll and personnel databases.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Generated reports to suggest corrective actions and process improvements.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Targeted new customers to grow geographic reach and increase revenue.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
Senior Project Accountant
OLIVA-National NGO
09.2021 - 07.2022
- Monitored project costs, developed job cost forecasts, managed cash flow and approved invoices for payment.
- Set up and managed project accounting systems.
- Eliminated discrepancies by carefully reviewing budgets to prevent overspending and adhere to financial objectives.
- Assessed and forwarded project overhead estimates in accordance with budgets.
- Reported and assessed project profitability to leadership.
- Authorized and reviewed funds transfers into and out of project accounts.
- Read, escalated and reported invoices for projects of varying size and complexity.
- Contacted customers to immediately find resolutions for escalated issues.
- Drafted, analyzed and submitted numbers in reports for auditors quickly and efficiently.
- Approved project write-offs for items not available for billing to or collection from customers.
- Provided timely actuals, forecast and budget data for IT and corporate management.
- Drafted and submitted tax returns and government reports in proper format to IRS as required by law.
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
- Tracked funds, prepared deposits and reconciled accounts.
- Maintained integrity of general ledger and chart of accounts.
- Collected and reported monthly expense variances and explanations.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Compiled general ledger entries on short schedule with 100% accuracy.
Account Executive - Payables and Receivables
OCED Kabul
09.2019 - 12.2020
- Maintained records by imaging invoices, debits, and credits
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Built relationships with customers and community to promote long term business growth
- Contributed to team objectives in fast-paced environment
- Informed customers of promotions to increase sales productivity and volume
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Set and achieved company defined sales goals
- Selected correct products based on customer needs, product specifications and applicable regulations
- Trained new employees on customer service, money handling and organizing strategies
- Presented professional image consistent with company's brand values
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
- Maintained current knowledge of evolving changes in marketplace
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
- Achieved or exceeded company-defined sales quotas
- Developed and maintained strong working relationships with professionals within assigned territory
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
- Met with customers to discuss and ascertain needs, tailor solutions and close deals
- Stayed current on company offerings and industry trends
- Negotiated prices, terms of sales and service agreements
- Attended monthly sales meetings and quarterly sales trainings
- Contributed to event marketing, sales and brand promotion
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
- Met existing customers to review current services and expand sales opportunities
- Monitored service after sale and implemented quick and effective problem resolutions
- Recorded accurate and efficient records in customer database
- Developed, maintained and utilized diverse client base
- Quoted prices, credit terms and other bid specifications
- Drove store revenue by offering customers accessories and related purchases to complete selections
- Kept detailed records of daily activities through online customer database
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
- Consulted with businesses to supply accurate product and service information
- Built diverse and consistent sales portfolio
- Generated advertising brochure for vendor use
Country Finance Manager
Bakhter Development Network-BDN
01.2013 - 08.2019
- Monitored financial policies and set new ones
- Verified and processed accurate and timely financial transactions, invoices and purchase orders within institution's financial system
- Calculated and prepared checks for utilities, taxes and other payments
- Analyzed financial data to determine efficient use of resources
- Managed financial transactions involving general funds and contracts to reduce cashflow challenges
- Analyzed actual financial results vs budget to prepare variance reporting to functional groups
- Made estimates of funds required for short and long-term financial objectives of organization
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Reviewed documentation and identified financial discrepancies where applicable.
- Processed invoices and contacted appropriate parties for timely payment receipt.
Administration and Finance Manager
Ministry of Refugees and Repatriation, MoRR
08.2010 - 01.2013
- Generated expense, income and open balances reports
- Reviewed and approved expenditures to enforce budget adherence
- Interpreted and applied legal, contractual and accounting requirements to maintain compliance
- Implemented internal controls to safeguard assets and increase accuracy
- Performed account reconciliations and conducted investigations into discrepancies
- Tracked and documented expenses to maintain operations within budget
- Supported budget, trend and forecasting operations to help company make financial plans
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Finance officer
Sharon, NGO
09.2008 - 07.2010
- For Service to Urban
- Poverty-, Minimized and mitigated fraud risks and other potential losses by managing sound security strategies
- Enforced sound procedures to maintain adequate control of and secure business assets
- Organized data and forecasts to help complete accurate quarterly, yearly and project-specific budgets
- Helped customers with financial problems using relationship-based approach
- Networked around local area to identify and capture new business opportunities
- Evaluated applications for loans and lines of credit to determine whether customers were suitable candidates for desired product
- Delegated authority for receipt, disbursement, banking, protection and custody of funds, securities and financial instruments
- Coordinated efficient accounts payable and receivable operations, keeping accounts current and liabilities paid on time
- Improved internal handling of cash and credit management by optimizing control policies and guidelines
- Prepared presentations and reports for management to aid in key financial planning and decision-making.
Finance officer
Balkhter Institute
05.2003 - 06.2004
- Checking of all bills received from admin and Logistic department for payment to supplier preparing and processing of bills for account payable department checking and verifying all request made by any department through with approved budget
- Assist in Preparation of new project budget preparation assist in preparation of project financial report to head of finance any other task assigned by head of department
Education
MBA - Banking and Financial Management
National Institute of Business Management-NIBM
India, Pune 04.2016
MBA - Financial Management
Guru Jambeshware University
India08.2010
Certificate International Management and Technology - Management And Leadership
Soft Dot Hi Tech Education & Training Institute
01.2010
Bachelor of Science - B.com(Finance And Accounting )
University Of Delhi
India, New Delhi06.2005
Skills
- INVENTORY CONTROL
- BUDETING CONTROL
- Account reconciliation expert
- Tax accounting specialization
- Advanced bookkeeping skills
- Financial modelling capability
- Financial planning
- Account reconciliation specialist
- Budget analysis
- Compliance testing knowledge
- Payroll
- General ledger accounting
- Budget forecasting expertise
- Intuit QuickBooks specialist
- Account reconciliation processes
- Cash flow analysis
- Purchase Packaging
- Strong Communication and Interpersonal Skills
- Critical Thinking
- Documentation and Recordkeeping
- Reading Comprehension Skills
- Policy and Procedure Adherence
- Product and Service Sales
- Safety and Cleanliness Standards
- Security Practices
- Microsoft Excel
- Fraud Detection
Timeline
Sales Associate
Circle K Convenience Store
05.2023 - Current
Chief Finance and Administration Officer
LEPCO, Leprosy,Gereman Organization
10.2022 - 01.2023
Senior Project Accountant
OLIVA-National NGO
09.2021 - 07.2022
Account Executive - Payables and Receivables
OCED Kabul
09.2019 - 12.2020
Country Finance Manager
Bakhter Development Network-BDN
01.2013 - 08.2019
Administration and Finance Manager
Ministry of Refugees and Repatriation, MoRR
08.2010 - 01.2013
Finance officer
Sharon, NGO
09.2008 - 07.2010
Finance officer
Balkhter Institute
05.2003 - 06.2004
MBA - Banking and Financial Management
National Institute of Business Management-NIBM
MBA - Financial Management
Guru Jambeshware University
Certificate International Management and Technology - Management And Leadership
Soft Dot Hi Tech Education & Training Institute
Bachelor of Science - B.com(Finance And Accounting )
University Of Delhi
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