Ahmad Shah Barakzai
San Ramon
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products
Overview
4
4
years of professional experience
Work History
Internship Student
Caribbean Infocom India Pvt. Ltd (CII Pvt. Ltd)
04.2021 - 08.2021
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
Logistics Coordinator
Asmai Logistics
02.2022 - 11.2022
- Updated and maintained databases to track shipments and inventory.
- Managed inventory levels to verify availability of stock for customer orders.
Transportation Coordinator
American Cargo Carrier
06.2023 - 07.2024
- Tracked orders and notified customers of status or potential delays.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Built and established relationships with staff and vendors.
Team Leader Manager
Trustee Logistics
08.2024 - 05.2025
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Education
Bachelor of Technology (B.Tech) - Cloud Technology And Information Security
Jain Engineering
Bangaluru,India06-2023
Skills
- Team Collaboration: Works effectively in team settings, contributing to shared goals with a cooperative and solution-oriented mindset
- Adaptability & Multitasking: Quick to adapt in fast-paced environments; able to handle multiple responsibilities simultaneously with efficiency
- CRM Software Knowledge: Familiar with CRM platforms, supporting customer relationship management and service tracking
- Reliability & Performance Under Pressure: Highly reliable and punctual; maintains focus and delivers quality work even under tight deadlines
- Communication Skills: Excellent verbal and written communication abilities; able to interact clearly and professionally with diverse teams and clients
- Professional Growth Mindset: Eager to learn, take on new challenges, and grow continuously in a professional environment
- Technical Skills:
Operating Systems: Proficient in Mac OS, Windows (XP/Vista/7/8/10/11), Ubuntu, and Unix
Languages
English
Hindi
Persian
Pashto
Interests
- Web Development and Design
- Gym Workouts
- Photography
Timeline
Team Leader Manager
Trustee Logistics
08.2024 - 05.2025
Transportation Coordinator
American Cargo Carrier
06.2023 - 07.2024
Logistics Coordinator
Asmai Logistics
02.2022 - 11.2022
Internship Student
Caribbean Infocom India Pvt. Ltd (CII Pvt. Ltd)
04.2021 - 08.2021
Bachelor of Technology (B.Tech) - Cloud Technology And Information Security
Jain Engineering
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