Ahmad Naweed Ibrahimi
Brossard,QC
Summary
Dynamic professional with a strong work ethic and excellent communication skills, experienced in machinery operation at Grif & Graf. Proven ability to enhance workflow efficiency and foster team collaboration. Recognized for attention to detail and adaptability in fast-paced environments, consistently delivering exceptional service and support.
Overview
17
17
years of professional experience
Work History
Machine Operator
Grif & Graf
09.2021 - 01.2024
- Operated machinery following safety protocols to maintain a secure work environment.
- Assisted in setup and calibration of production equipment for optimal efficiency.
- Monitored machine performance, identifying and reporting any operational issues.
- Collaborated with team members to ensure smooth workflow during production runs.
- Participated in training sessions to enhance knowledge of machinery operation and safety procedures.
Cashier Money Counter
AIb Afghanistan International Bank
01.2017 - 01.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of checkout area to enhance customer experience.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth operation during peak hours.
- Trained new staff on cash handling procedures and customer service protocols.
Receptionist and Phlebotomist
Fmic French Medical Institute For Mother and Child
01.2013 - 01.2016
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated appointment scheduling, optimizing staff availability and client satisfaction.
- Maintained accurate records of visitor logs and phone inquiries to enhance communication flow.
- Developed training materials for new receptionists, promoting consistency in service delivery.
- Streamlined communication between departments by facilitating timely message distribution and follow-up actions.
Junior Sales EXECUTIVE
Etihad Afghanistan LTD
01.2010 - 01.2013
- Developed tailored sales strategies to enhance customer engagement and retention.
- Conducted market research to identify potential clients and improve outreach efforts.
- Collaborated with team members to streamline sales processes and increase efficiency.
- Provided product demonstrations, highlighting key features to address client needs.
- Managed customer inquiries, ensuring timely resolution of issues and fostering positive relationships.
Roshan International Telecom Company
Customer Service Agent
01.2007 - 01.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
BBA - Business Administration Verified By Qubec Govern
Kabul University
Kabul,Afghanistan01-2017
No Degree - 12 Grade General Studies Verified Quebec By Govern
Marefat High School
Peshawar ,pakistan01-2010
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
Languages
English
Professional Working
French
Elementary
Hindi
Elementary
Timeline
Machine Operator
Grif & Graf
09.2021 - 01.2024
Cashier Money Counter
AIb Afghanistan International Bank
01.2017 - 01.2021
Receptionist and Phlebotomist
Fmic French Medical Institute For Mother and Child
01.2013 - 01.2016
Junior Sales EXECUTIVE
Etihad Afghanistan LTD
01.2010 - 01.2013
Roshan International Telecom Company
Customer Service Agent
01.2007 - 01.2013
BBA - Business Administration Verified By Qubec Govern
Kabul University
No Degree - 12 Grade General Studies Verified Quebec By Govern
Marefat High School
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