Ahmad Nawed Akhunzada
Calgary,AB
Summary
Versatile and dynamic, with a proven track record at Unifi for enhancing operational efficiency and safety in baggage handling and aircraft marshalling. Excelled in high-pressure customer service roles, demonstrating exceptional problem-solving skills and team leadership. Achieved significant reductions in packing errors, underlining a commitment to precision and quality.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Unifi
03.2024 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
Customer Service Cashier
Kabob Garden
06.2022 - 11.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Picking Packer
Yaqoot Warehouse
03.2021 - 02.2022
- Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
- Pulled orders quickly to maintain demanding productivity goals.
Education
Diploma -
Dushanbe International School
Dushanbe, Tajikistan 04.2022
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Baggage handling
- Team leadership
- Pushback and towing
Languages
English
Full Professional
Persian
Full Professional
Timeline
Ramp Agent
Unifi
03.2024 - Current
Customer Service Cashier
Kabob Garden
06.2022 - 11.2023
Picking Packer
Yaqoot Warehouse
03.2021 - 02.2022
Diploma -
Dushanbe International School
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