Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ahmadhady Ahmad

Hamilton

Summary

Decisive Key Holder/ Manager with proven record of success in customer-oriented roles. Excels in a variety of environments by adapting strong work ethic into environment and using persuasive communication to drive sales. Customer service expert with 2 years of manage-based experience and superior knowledge of POS system operations.

Overview

2
2
years of professional experience

Work History

Retail Keyholder

Dollarama
10.2024 - Current

Trained new employees on store policies, product knowledge, and sales techniques.


Conducted regular performance reviews with staff to set goals and improve service levels.


Adapted quickly to changing priorities, managing multiple tasks efficiently under pressure.


Managed team of sales associates to ensure high-quality customer service and achieve sales targets.


Independently managed end-of-day store closing procedures effectively and in a timely manner.

Floor Manager

Barangas On The Beach
03.2023 - Current

Delivered prompt, responsive and knowledgeable service for guests.


Trained employees in proper sales and service techniques to consistently achieve targets.


Verified store compliance with policies, procedures and standards.


Responded to customer requests and complaints and resolved issues to customer satisfaction.


Managed end-of-day closing procedures effectively and in a timely manner.

Education

High School Diploma -

Glendale Secondary
Hamilton, ON
06-2024

Skills

  • Store operations
  • Employee management
  • Cash handling accuracy
  • POS systems
  • Work ethic
  • Sense of responsibility
  • Adaptability
  • Attention to detail
  • Reliability

Languages

English
Full Professional
Arabic
Full Professional

Timeline

Retail Keyholder

Dollarama
10.2024 - Current

Floor Manager

Barangas On The Beach
03.2023 - Current

High School Diploma -

Glendale Secondary
Ahmadhady Ahmad