Ahmad Seyar Najib
White Rock
Summary
Dynamic and results-driven leader with over 10 years of experience in management, operations, and conflict resolution in fast-paced and high-security environments. Skilled in team leadership, compliance oversight, and service delivery improvement. Adept at fostering strong stakeholder relationships, training multicultural teams, and maintaining operational efficiency under pressure. Fluent in 7 languages with extensive experience working with refugees, diverse communities, and security agencies.
Overview
20
20
years of professional experience
Work History
Airport Security Screening Officer
Paladin Security, Vancouver International Airport
08.2025 - Current
- Conduct security screening of passengers, staff, and luggage in compliance with federal aviation regulations.
- Maintain access control and ensure security standards are met in restricted areas.
- Respond to incidents, conduct preliminary investigations, and complete detailed reports.
- Collaborate with law enforcement and airport authorities to ensure a safe and secure environment.
Restaurant Manager
Zarak Restaurant
01.2022 - 08.2025
- Oversaw daily front- and back-of-house operations in a high-volume, upscale dining environment.
- Supervised and trained a team of over 30 staff to maintain high service standards.
- Managed inventory, vendor relations, payroll, and scheduling to maximize operational efficiency.
- Resolved customer complaints effectively, improving guest satisfaction and staff performance.
Floor Manager
Afghan Kitchen
03.2021 - 01.2022
- Managed daily operations, ensuring smooth and efficient service delivery.
- Supervised hiring, onboarding, training, and performance management of staff.
- Maintained compliance with health & safety standards and operational procedures.
General Manager
Afghan Horsemen Restaurant
10.2011 - 03.2021
- Directed full restaurant operations including kitchen, floor, and bar.
- Recruited, trained, and managed a diverse team in a high-volume environment.
- Administered payroll, cash flow, and implemented process improvements.
- Enhanced customer satisfaction and service consistency through staff development and training.
Product Services Associate
Lowe’s Home Improvement
06.2014 - 12.2014
- Delivered excellent customer service and managed inventory processes.
- Coordinated product receiving, planogram execution, and delivery services.
Customer Service & Sales Associate
Real Canadian Superstore
10.2011 - 02.2012
- Maintained product displays, labeling, and daily store operations.
- Assisted customers with sales, inquiries, and service resolutions.
Interpreter & Coordinator Assistant
United Nations Office on Drugs and Crime (with RCMP)
02.2007 - 08.2007
- Trained Afghan and Pakistani officials on customs, drug enforcement, and trafficking prevention.
- Interpreted official meetings and prepared documentation for international security initiatives.
Floor Manager & Interpreter
UNHCR & National Database and Registration Authority
10.2006 - 02.2007
- Managed data center operations for Afghan refugee registration.
- Facilitated creation of international identification documents.
Interpreter
Canadian High Commission
06.2005 - 08.2005
- Interpreted refugee sponsorship and visa cases for Canadian immigration officials.
- Assisted with case filing, documentation, and interviews.
Education
Real Estate Faculty
UBC Sauder School of Business
Undergraduate - General Studies (Humanities & Social Sciences)
Douglas College
Diploma - English
Federal Institute of Modern Languages
Islamabad01.2006
Diploma - Information Technology
Johar Institute of IT
Islamabad01.2006
International Baccalaureate - undefined
Alberoni High School
Islamabad01.2002
Skills
- General Studies, Douglas College; Real Estate Faculty, UBC Sauder School of Business
- Fluent in Dari, Pashto, Urdu, Hindi, Punjabi, Farsi, and English
- Strong leadership, mentorship, and conflict resolution skills
- Over a decade of managerial and operational experience in unionized and customer-facing environments
- Experience working with international organizations (UN, RCMP, NGOs) in high-pressure and sensitive settings
- Proficient in Microsoft Office Suite, data entry, and IT hardware (A certified)
- Skilled in incident reporting, investigations, and workplace compliance
Languages
English
Full Professional
Timeline
Airport Security Screening Officer
Paladin Security, Vancouver International Airport
08.2025 - Current
Restaurant Manager
Zarak Restaurant
01.2022 - 08.2025
Floor Manager
Afghan Kitchen
03.2021 - 01.2022
Product Services Associate
Lowe’s Home Improvement
06.2014 - 12.2014
General Manager
Afghan Horsemen Restaurant
10.2011 - 03.2021
Customer Service & Sales Associate
Real Canadian Superstore
10.2011 - 02.2012
Interpreter & Coordinator Assistant
United Nations Office on Drugs and Crime (with RCMP)
02.2007 - 08.2007
Floor Manager & Interpreter
UNHCR & National Database and Registration Authority
10.2006 - 02.2007
Interpreter
Canadian High Commission
06.2005 - 08.2005
Real Estate Faculty
UBC Sauder School of Business
Undergraduate - General Studies (Humanities & Social Sciences)
Douglas College
Diploma - English
Federal Institute of Modern Languages
Diploma - Information Technology
Johar Institute of IT
International Baccalaureate - undefined
Alberoni High School
Community Service
ADF Turkey, HEKS Switzerland, Diakonie Germany & Caritas Germany, Community Social Worker, Islamabad, 2004, 2006, Provided social services to Afghan refugee families, including education and legal translation., Conducted community outreach and support in refugee camps.