Ahmad Mansour

• Assists in monitoring the operation and security of all computer hardware;
  ensures the computer hardware is installed and operating properly.
  Install, repair, and configure computer hardware, software, systems, networks,
  printers and scanners.
  Deliver service and support to end-users, via remote connection or via direct contact.
• Strong experience in installing CCTV devices (6 years)
  Installed and programmed the CCTV systems in the light commercial and
  residential environment.
  Installed the audio and video CCTV system along with the DVR & NVR system.

• Managed multiple high-profile projects simultaneously, ensuring timely completion while maintaining strict adherence to budget constraints.
• Troubleshot complex technical issues, providing timely resolutions for clients experiencing network disruptions.
• Monitored overall network performance.
• Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.

Cisco VoIP system
Linux Server
Soft Switch

VoIP Provider
Cisco VoIP system
Huawei VoIP system
Linux Server

Supervised a team of support and maintenance for Linux servers, wireless &
network internet.
Install, setup, and monitor local area network (LAN).
Install, configure, and maintain personal computers, UNIX workstations, file
servers, Ethernet networks, network cabling, and other related equipment,
devices, and systems; add or upgrade and configure modems, disk drives, data
acquisition boards.
Install, repair, and configure computer hardware, software, systems, networks,
printers and scanners.