Ahmad Khojah
Maple Ridge,BC
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasked with in-depth knowledge of travel planning software.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Hotel Front Desk Agent
Al Bustan Rotana Hotel
09.2012 - 01.2015
- Assisted guests with transportation arrangements, local recommendations, and other inquiries to enhance their stay experience.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Streamlined reservation processes for improved booking experience and increased room occupancy rates.
- Handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
Education
High School Diploma -
Pakistan International School
Jeddah, Saudi Arabia06.2010
Skills
- Payment Processing
- Guest Registration
- Guest Reception
- Transportation Arrangements
Languages
English
Full Professional
Hindi
Full Professional
Arabic
Native or Bilingual
Uzbek
Native or Bilingual
Turkish
Professional Working
Timeline
Hotel Front Desk Agent
Al Bustan Rotana Hotel
09.2012 - 01.2015
High School Diploma -
Pakistan International School
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