Ahmad Kasem
Edmonton,AB
Summary
Reliable worker with background in delivering and selling products to customers. Possesses a valid driver's license and clean driving record. Skilled in establishing strong relationships with clients and exceeding expectations. Results-driven professional with broad experience in delivering goods to customers in a timely and accurate manner. Proven track record of providing excellent customer service, ensuring high-quality safety standards, and managing delivery routes. Skilled in using GPS tracking systems, maintaining detailed documentation, and troubleshooting technical issues.
Overview
4
4
years of professional experience
Work History
Concrete Mixer Driver
Heidelberg Materials Ltd
Edmonton, AB
06.2024 - Current
- Demonstrated professionalism through exceptional driving skills, maintaining a clean driving record throughout employment tenure.
- Expertly navigated tight spaces while maneuvering a loaded concrete mixer truck, ensuring damage-free deliveries every time.
- Mapped and followed routes with GPS in alignment with strict timeframes.
- Prevented material loss by monitoring concrete consistency during transport, adjusting water levels as needed.
- Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
- Supported project timelines by quickly adapting to schedule changes or unexpected delays in realtime.
- Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
- Inspect vehicles before and after use and troubleshot issues.
- Valid State driver's license
- Commercial truck inspections
Route Relief Driver
Purolator
Edmonton, AB
09.2022 - Current
- Maintained clean driving record and obeyed traffic laws and regulations.
- Provided excellent customer service throughout delivery process.
- Maintained a clean driving record with no violations or citations on file.
- Knowledgeable about proper handling techniques for fragile items during delivery process.
- Adept at planning efficient routes based on pick-up and delivery locations while considering traffic flow patterns and other factors that can impact delivery times.
- Accustomed to working long hours including weekends and holidays when required.
- Expertise in completing paperwork such as invoices, bills of lading, freight bills accurately.
- Strong communication skills for interacting with customers regarding their orders and addressing any questions or concerns they may have.
- Familiar with local roads, highways, traffic patterns, weather conditions and road regulations.
- Experienced in providing excellent customer service while delivering goods to customers' locations.
- Drove company vehicle in accordance with applicable laws and company policies regarding safety practices.
Delivery Truck Driver
Pratts Food Service
Edmonton
05.2021 - 05.2024
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
- Completed detailed trip logs documenting mileage, hours worked, fuel consumption, and any incidents encountered during deliveries.
- Handled fragile items with care, ensuring minimal product damage during transportation and delivery.
Education
Diploma - Accounting And Payroll Administration
CDI College
Edmonton, AB08.2022
Skills
- Commercial Driving
- Customer Accounts Management
- Route Memorization
- Commercial Material Transportation
- Navigation Tools
- Customer Deliveries
- Order Picking and Processing
- Vehicle Fueling
- Route Planning
- Shipping and Packaging
- Route Logs
- Daily Logs
- GPS and Route Planning
- Speed Control
- Handheld Computers
- Maintenance Requirements
- Inspection Checklists
- Flexible
- Computer skills
- Cooperative
- Decision making
- Fluent English & Arabic
- Safe driving practices
- Commercial driver's license
- Heavy equipment operation
- GPS navigation proficiency
- Teamwork
- Problem-solving
- Time management
- Pre-trip inspections
Languages
Arabic Fluent
English Fluent
Timeline
Concrete Mixer Driver
Heidelberg Materials Ltd
06.2024 - Current
Route Relief Driver
Purolator
09.2022 - Current
Delivery Truck Driver
Pratts Food Service
05.2021 - 05.2024
Diploma - Accounting And Payroll Administration
CDI College