With a proven track record at Macy's, I excel in customer service and sales, leveraging my expertise in POS systems and cash handling to enhance shopping experiences. Known for my leadership and ability to solve problems effectively, I consistently contribute to team success and customer satisfaction.
And I hold a degree in Leadership and have over three years of experience leading teams and volunteering for the community. I successfully led the COVID-19 vaccine days in my city, coordinating efforts with my team to ensure efficient and effective service delivery. My leadership skills have been instrumental in driving community initiatives and achieving organizational goals. Punctual and honest with solid background in environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
I have extensive experience working in customer service at Macy's, where I was responsible for assisting customers with a wide range of needs. My duties included facilitating purchases, processing returns, handling credit card transactions, and managing online orders. This role allowed me to develop strong communication and problem-solving skills, ensuring a positive shopping experience for all customers.