Seeking to apply my management and administrative skills to a nurse management position in a tertiary hospital.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Nurse, Intensive Care Unit
Hospital Of The University Of Pennsylvania
Improved patient outcomes by developing and implementing individualized care plans for critically ill patients.
Assisted physicians with bedside procedures, ensuring accurate treatment administration and timely patient recovery.
Reduced patient complications by promptly identifying changes in condition and initiating appropriate interventions.
Served as an effective liaison between patients, families, and healthcare professionals to ensure clear communication of relevant information.
Mentored new nursing staff, facilitating smooth integration into the ICU unit and promoting a supportive workplace culture.
General Manager
Services Santé Première Ligne Inc.
01.2022 - Current
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
ICU Nurse Clinician
McGill University Health Center
03.2021 - Current
Provided holistic care for a wide variety of critical care patients.
Consulted and coordinateed patient care plans with multidisciplinary team members.
Managed ventilated/ sedated patients, arterial lines, central lines, Swan-Ganz catheters and other invasive lines.
Participated in code situations, BLS/ACLS.
Prepared patients for examinations, procedures, surgeries and treatments.
Assisted in nursing research activities.
Interim Assistant Nurse Manager
McGill University Health Center
09.2019 - 03.2021
Improved patient care by implementing evidence-based nursing practices and protocols.
Assisted in the development of departmental policies and procedures to ensure optimal patient outcomes.
Streamlined communication between interdisciplinary teams, facilitating collaborative care for patients.
Mentored junior nurses, providing guidance on best practices and fostering professional growth.
Contributed to a positive work environment by promoting teamwork and addressing conflicts swiftly and professionally.
Managed day-to-day operations of the unit, ensuring efficient allocation of resources and adherence to hospital protocols.
Collaborated with Nurse Manager to develop staff schedules that maintained appropriate staffing levels while minimizing overtime expenses.
Surgical Nurse Clinician
McGill University Health Center
01.2018 - 09.2019
Improved patient outcomes by providing comprehensive assessments and developing individualized care plans.
Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
Reduced hospital readmissions by implementing evidence-based discharge planning and coordinating follow-up appointments.
Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
Oriented new nurses to the unit and patient care.
Orderly
Comfort Keepers
12.2016 - 07.2017
Provided patient age specific care
Assisted patients in their daily living activities
Adhered to patient’s safety protocols.
International Patients Coordinator
American University of Beirut Medical Center
10.2014 - 09.2016
Assisted international patients with their medical, travel and accommodation.
Prepared patients' care plan and treatment path.
Collaborated with the administrative director in promoting the international patient services and the executive health program.
Harmonized patient’s treatment plans between different healthcare departments.
Acted as a delegate with the finance department to develop healthcare packages in the context of business development and expansion.
Coordinated the update of executive health screening packages according to new clinical guidelines.
Performed daily data entry and generate reports of international patient services.
Medical Surgical Registered Nurse
American University of Beirut Medical Center
12.2009 - 10.2014
Consulted and coordinate patient care plans with health care team members
Monitored, record and report symptoms and changes in patients' conditions and physical activities
Prepared patients for examinations and treatments
Assisted in nursing research activities
Mentored/precepted junior/newly hired nurses; supervise a particular unit on shifts
Performed administrative and managerial functions
Coordinated the flow of admissions to the unit with the admitting office
Executed and coordinate training/instruction of auxiliary personnel or students.
Quality Coordinator
Dallaa General Hospital
08.2008 - 05.2009
Prepared the quality management audits monthly and quarterly reports.
Analyzed and report clinical practices, processes and error reporting.
Advised on annual revision within Quality Management Program, databases and indicators.
Planed long-term goals for the quality control department.
Education
Master of Science in Nursing (Administration Track) -
American University of Beirut
01.2017
Bachelor of Science in Nursing -
University of Balamand
01.2008
Skills
Customer service
Patient Advocacy
Effective Communication
Problem-solving abilities
Multitasking
Advanced Life Support
Quality Improvement
Healthcare Team Collaboration
Certification
Foundation in Oncology Nursing Practice, de Souza Institute, 10/2018
Code White workshop, Crisis Prevention Institute, 09/2018
Basic Life Support, 10/2017
Organizational Internal Quality Auditing, 11/2008
Languages
English
Full Professional
French
Professional Working
Arabic
Full Professional
Professional Development
Post cardiothoracic surgery, Mcgill University Health Center, 03/2022
Continues renal replacement therapy, Mcgill University Health Center, 08/2021
Preceptor and Leadership workshop, McGill University Health Center, 01/2019
Assistant Nurse Manager Interim training, McGill University Health Center, 07/2018
In-charge nurse training, McGill University Health Center, 05/2018
Workshop of Preceptorship Program, American University of Beirut Medical Center, 01/2012
Committee Involvements
Work Life Council member, 09/2012, 07/2013
Quality Council member, 07/2013, 10/2014
Awards
Women’s Auxiliary Award for Registered Nurses, 05/2014, Best medical-surgical registered nurse in 2014 at the American University of Beirut Medical Center
Timeline
General Manager
Services Santé Première Ligne Inc.
01.2022 - Current
ICU Nurse Clinician
McGill University Health Center
03.2021 - Current
Interim Assistant Nurse Manager
McGill University Health Center
09.2019 - 03.2021
Surgical Nurse Clinician
McGill University Health Center
01.2018 - 09.2019
Orderly
Comfort Keepers
12.2016 - 07.2017
International Patients Coordinator
American University of Beirut Medical Center
10.2014 - 09.2016
Medical Surgical Registered Nurse
American University of Beirut Medical Center
12.2009 - 10.2014
Quality Coordinator
Dallaa General Hospital
08.2008 - 05.2009
Registered Nurse, Intensive Care Unit
Hospital Of The University Of Pennsylvania
Master of Science in Nursing (Administration Track) -
Travel Medical Technologist, Special Coagulation at HOSPITAL OF THE UNIVERSITY OF PENNSYLVANIATravel Medical Technologist, Special Coagulation at HOSPITAL OF THE UNIVERSITY OF PENNSYLVANIA
Clinical Nurse Vascular / Brain / Spine / Neurosurgery at Hospital of the University of PennsylvaniaClinical Nurse Vascular / Brain / Spine / Neurosurgery at Hospital of the University of Pennsylvania
Nursing Clinical Coordinator/ Administrative Coordinator at HOSPITAL OF THE UNIVERSITY OF PENNSYLVANIANursing Clinical Coordinator/ Administrative Coordinator at HOSPITAL OF THE UNIVERSITY OF PENNSYLVANIA