Ahmad Faisal Ibrahimi
Sacramento,CA
Summary
Reliable and motivated professional with experience in security, customer service, reception, and management. Skilled in patrolling, surveillance, guest services, and daily operations. Certified with Guard Card, unarmed Security License, CPR/First Aid. A fast learner with strong communication and a solid work ethic, seeking a position where I can contribute to a safe, efficient, and customer-focused workplace.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
American Global Security
11.2023 - Current
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
- Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
- Performed regular checks on fire extinguishers, emergency exits, and other safety equipment to ensure they were in proper working condition
- Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
- Participated in ongoing training programs to stay updated on security protocols and techniques
Receptionist
Anemon Grand Malatya Otel
01.2020 - 06.2022
- Greeted and welcomed visitors, providing a positive first impression of the company
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
- Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
- Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
- Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
Team Member/Bilingual Customer Service
Family Restaurant
06.2018 - 11.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Fazil Beg
Afghanistan, Kabul08-2019
Associate of Applied Science - Heath Science
American River
Sacramento, CASkills
- Security
- Microsoft Excel
- Customer service
- Communication skills
- Project Management
- Delivery driver experience
- Writing skills
- Recruiting
- Driver safety training
- CCTV
- Vehicle maintenance
- Classroom experience
- Experience working with students
- Detailing
- Night shift
- Map reading
- Driving
- Store Management Experience
- Teaching
- Forklift
- Law enforcement
- Van driver
- Experience with children
- Retail Management
- Background checks
- Guest services
- Microsoft Powerpoint
- Bus driving
- Security guard license
- CCTV monitoring
- CCTV surveillance
- Exceptional customer service
- Cash handling
- Guest engagement
- Strong work ethic
- Bilingual in "Turkish" and "Pashto" and "Dari" and "English" and "Perison"
- Patience and empathy
Certification
- Guard Card
- Driver's License
- CPR Certification
- First Aid Certification
- Passenger Endorsement
Languages
English
Native or Bilingual
pashto
Native or Bilingual
dari
Native or Bilingual
Persian
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Security Officer
American Global Security
11.2023 - Current
Receptionist
Anemon Grand Malatya Otel
01.2020 - 06.2022
Team Member/Bilingual Customer Service
Family Restaurant
06.2018 - 11.2020
High School Diploma -
Fazil Beg
Associate of Applied Science - Heath Science
American River