RAED EL-NAJDAWI
Mississauga,Canada
Summary
- Graduate of the Canadian Pharmacy Skills program at the University of Toronto; excellent in Canadian practices for patient counseling and dispensing.
- 16+ years experience in both community pharmacy and international pharmaceutical company
- Strong patient care and interpersonal skills in community pharmacy and professional sales and management roles Strong experience in clinical educational skills. Specialty in methadone treatment.
- Familiar with pharmacy computer systems, fast learner
Overview
25
25
years of professional experience
Work History
Pharmacy Manager
Shoppers Drug Mart
01.2011 - Current
- Managing all operational duties for the Pharmacy including inventory, narcotic safe counting, report preparation and submittals, staff scheduling, and payroll
- Pharmacist duties including dispensing, drug utilization, med checks, flu shot clinics, methadone dispensing, communicating with doctors, patient focus, preparing weekly blister packs, diabetes education clinics, etc
Pharmacy Owner
Shoppers Drug Mart
01.2010 - 01.2011
- Managing all operational duties (Front store, scheduling, staff meeting and management, consultation, payroll, inventory, narcotic safe counting, etc.)
- Purchasing and Procurement
- All pharmaceutical duties (dispensing medication, patient-focused care, patient med checks, diabetes education clinics, flu vaccine clinic, drug-drug interaction analysis, OTC counseling, minor element counseling, etc.)
Student Intern
Shoppers Drug Mart
01.2009 - 01.2010
Labourer
KAS Personnel
01.2008 - 12.2008
- Interacted with work team of 15, in friendly and social manner
- Learned Canadian work environment, familiar with WHMIS, workplace safety
Sales Representative & Product Manager
Hikma Pharmaceuticals
01.2002 - 01.2007
- Company Overview: Hikma is an international firm, selling 369 pharmaceutical products in 767 dosage strengths and forms in 49 countries
- Oversaw product marketing, product strategy and development, and forecasting for Mycamine and Protopic, for Middle East, Gulf countries, Egypt
- Managed and supervised 22 members of thesales rep team and marketing team
- Launched products, and achieved a launch sales target of US$300,000 for the first year of the Jordanian campaign
- Conducted medical and product knowledge training, three sessions, up to 22 people per session
- Developed marketing materials, monographs, packaging materials
- Communicated regularly with the marketing & Sales Manager at licensor, Astellas Pharma, Inc., for all the issues related to license
- Promoted to Product Manager for exceeding sales targets by 10-15%
- As Sales Rep, interacted and communicated with over 5000 doctors, pharmacists, hospital medical staff
- Hikma is an international firm, selling 369 pharmaceutical products in 767 dosage strengths and forms in 49 countries
Pharmacist
Hanadi Pharmacy
01.2000 - 01.2007
- Company Overview: Hanadi is an independent community pharmacy in a busy district
- Demonstrated outstanding patient counseling and customer service by providing ambulatory pharmaceutical care to ~200 patients/day
- Monitored drug therapy of patients and recognized significant drug interaction
- Mastered pharmacy computer system covering all purchases and inventory
- Built strong relationship with patients by dedicating time for their consultation; treated all patients with respect and courtesy; respected patients' rights to confidentiality
- Worked cooperatively with pharmacists and pharmacy technicians
- Proficient in compounding, packaging and dispensing medications
- Increased pharmacy profitability, starting at 10% increase per year, reaching 40% per year, through better purchasing, drug selection and patient loyalty
- Hanadi is an independent community pharmacy in a busy district
Education
Licensed Pharmacist -
Jordanian Pharmacist Association
12.2024
Canadian Pharmacy Skills Courses I & II -
Leslie Dan Faculty of Pharmacy, University of Toronto
09.2009
Qualifying Examination -
Pharmacy Examining Board of Canada
09.2009
Evaluating Examination -
Pharmacy Examining Board of Canada
01.2008
Bachelor of Pharmacy -
Philadelphia University
12.2000
Skills
- Patient education and counseling
- Prescription verification
- Workflow optimization
- Pharmacy operations management
Computerlanguageskills
English, Arabic, Word, Excel, PowerPoint, Internet, Familiar with pharmacy computer systems
Dateofbirth
Amman, 01/01/76
Personal Information
- Nationality: Canadian Jordanian
- Marital Status: Married with 4 children
References
Available upon request.
Professional Development
- Attending Shoppers Drug Mart annual conference and continuous education, Toronto, ON, 01/01/09, Present
- Methadone dispensing certified, 2016
- Standard First Aid with CPR C + AED, 2015
- Injection Certified, 2015
- Customer service skills, Advanced Management, Negotiation skills, Advanced sales skills, Hikma Pharmaceutical, 01/01/02, 01/01/07
- Certificate of attendance of 17th European Congress of Clinical Microbiology and Infectious Diseases and 25th International Congress of Chemotherapy, Munich, Germany, 2007
- Certificate of attendance of 16th European Congress of Clinical Microbiology and Infectious Diseases, Nice, France, 2006
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Pharmacy Manager
Shoppers Drug Mart
01.2011 - Current
Pharmacy Owner
Shoppers Drug Mart
01.2010 - 01.2011
Student Intern
Shoppers Drug Mart
01.2009 - 01.2010
Labourer
KAS Personnel
01.2008 - 12.2008
Sales Representative & Product Manager
Hikma Pharmaceuticals
01.2002 - 01.2007
Pharmacist
Hanadi Pharmacy
01.2000 - 01.2007
Canadian Pharmacy Skills Courses I & II -
Leslie Dan Faculty of Pharmacy, University of Toronto
Qualifying Examination -
Pharmacy Examining Board of Canada
Evaluating Examination -
Pharmacy Examining Board of Canada
Bachelor of Pharmacy -
Philadelphia University
Licensed Pharmacist -
Jordanian Pharmacist Association
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