Ahmad Azeez
Airdrie,AB
Summary
Dedicated administrative & sales professional with successful experience in fast-paced office, warehouse, and retail settings. Great communication and customer service skills. Works well with others and has expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional.
Overview
2
2
years of professional experience
Work History
Customer Service Supervisor
Clearview Garden Shop / Produce Market (SEASONAL)
2024.03 - 2024.08
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Mentored new sales associates to contribute to store's positive culture.
- Maintained relationships with customers by identifying needs and offering appropriate services.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Administrative Assistant
ValleyFresh Canada
2023.04 - 2024.01
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Established administrative work procedures to track staff's daily tasks.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Delivery Driver / General Warehouse Associate
ProduceCart
2022.09 - 2023.02
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered produce cases to customer doorsteps, restaurants, and grocery stores. Completed 10-15 deliveries per day.
- Followed oral, written instructions, and used GPS technology to make deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Education
Associate of Arts - Criminology
University of Athabasca
Athabasca, AB12.2026
High School Diploma -
Vista Virtual School
Calgary, AB06.2022
Skills
- Team Building and Leadership
- Workflow Management
- Complaint resolution
- Data Entry
- Consultative Sales
- Product Knowledge
- Problem-solving abilities
- CRM system proficiency
Timeline
Customer Service Supervisor
Clearview Garden Shop / Produce Market (SEASONAL)
2024.03 - 2024.08
Administrative Assistant
ValleyFresh Canada
2023.04 - 2024.01
Delivery Driver / General Warehouse Associate
ProduceCart
2022.09 - 2023.02
Associate of Arts - Criminology
University of Athabasca
High School Diploma -
Vista Virtual School
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