AHMAD AL SWEID
Bradford,Canada
Summary
Motivated and customer-focused professional with experience in marketing, retail, and customer service. Proven track record in driving sales, creating engaging customer experiences, and supporting business growth. Brings a positive attitude, adaptability, and strong communication skills to dynamic, team-oriented environments.
Overview
8
8
years of professional experience
Work History
CUSTOMER SERVICE ASSOCIATE
Walmart Store Standard
07.2024 - Current
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained the availability and organization of carts, baskets, and bags.
- Ensured a clean and safe shopping environment through regular monitoring.
Material Handler
MAGNA
05.2024 - 07.2024
- Managed inventory, and ensured accurate stock control.
- Conducted audits and collaborated with teams to resolve discrepancies.
- Implemented safety protocols and handled truck shipments.
GRAPHIC DESIGNER
PRINTING EXPERTS | BBKIDSTAR
07.2020 - 04.2024
- Created nine designs daily, consistently achieving 85-90% client approval, and ensuring minimal revisions.
- Managed professional printing equipment, delivering high-quality results across vinyl, garment, and digital printing.
- Adapted designs to fit different print methods, ensuring precision and client satisfaction.
SALES ASSOCIATE
NAJJAR
05.2017 - 02.2020
- Greeted and assisted customers, with 91% returning for repeat purchases.
- Recommended products based on customer needs, achieving over 95% of monthly sales goals.
- Processed sales accurately, and maintained 98% compliance with visual display standards.
Education
Secondary Diploma -
SCDSB
Bradford, ONPhotography Certification -
MAPS Program
LebanonGraphic Design Certification -
MAPS Program
LebanonWeb Design Certification -
Glow Center
Lebanon, BeirutSkills
Customer service
Active listening
Problem-solving
Product presentation and communication
Apple ecosystem proficiency
Team collaboration
Adaptability
Time management
Multitasking
Attention to detail
Positive and willing attitude
Bilingual communication (English and Arabic)
Point of Sale (POS) experience
Languages
- English, fluent
- Arabic, fluent
Timeline
CUSTOMER SERVICE ASSOCIATE
Walmart Store Standard
07.2024 - Current
Material Handler
MAGNA
05.2024 - 07.2024
GRAPHIC DESIGNER
PRINTING EXPERTS | BBKIDSTAR
07.2020 - 04.2024
SALES ASSOCIATE
NAJJAR
05.2017 - 02.2020
Secondary Diploma -
SCDSB
Photography Certification -
MAPS Program
Graphic Design Certification -
MAPS Program
Web Design Certification -
Glow Center
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