Ahiry Gonzalez
Kitchener,ON
Summary
Dedicated professional with strong background in providing evidence-based Gender Violence services . Committed to advocating for mental health and well-being of clients.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized and immigrant communities.
Overview
5
5
years of professional experience
Work History
Hot Line Listener
Rape Crisis Society
04.2021 - 12.2023
- Supported individuals in crisis by offering compassionate guidance and resources for assistance.
- Built trust with users through active listening, enabling more open conversations and better understanding of their needs.
- Enhanced user experience by providing empathetic and attentive listening during the calls.
Cohort of Community Outreach
UNHCR
04.2019 - 01.2021
- Provided individual and families with information and resource to connect with available programs.
- Developed culturally sensitive programming to address The diverse needs of The community members served.
- Collaborated with internal departments to align organizational goals with community outreach initiatives, ensuring maximum impact across multiple areas of focus.
Administration Staff
The Office Authority
12.2019 - 04.2020
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Digitization of reports and invoices
Restaurant Hostess
The Bungalow
07.2019 - 11.2019
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Education
Bachelor of Science -
High School Rogelio Illaramendi
Maracaibo, Venezuela06.2021
Skills
- Team Work,Social media outreach,Communication
- Time Management, Creativity, Microsoft Excel
- Communication platforms (Microsoft Teams)
- Research, Social Media
- Translation, Problem Solving, Strong work ethic
,
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hot Line Listener
Rape Crisis Society
04.2021 - 12.2023
Administration Staff
The Office Authority
12.2019 - 04.2020
Restaurant Hostess
The Bungalow
07.2019 - 11.2019
Cohort of Community Outreach
UNHCR
04.2019 - 01.2021
Bachelor of Science -
High School Rogelio Illaramendi
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