Aheen Mukherjee
Product Owner
Toronto,ON
Summary
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Technology Business Lead
Tangerine
03.2022 - Current
- Orchestrated the end-to-end development of the mobile app onboarding, resulting in a 2% increase in app engagement within the first 6 months
- Gathered customer feedback and collaborated with UX/UI designers to revamp the online account opening/onboarding process, reducing user drop-off rates by 26% and improving customer satisfaction
- Managed an Agile development team by creating and maintaining a prioritized backlog, conducting bi-weekly sprint planning meetings, and ensuring on-time delivery of features while maintaining a 93% sprint completion rate
- Led a compliance-focused initiative to ensure the bank's digital offerings aligned with new financial regulations
- Successfully navigated regulatory challenges, ensuring the platform's continued operation and avoiding penalties
- Led and managed a dynamic cross-functional team of designers, developers, and analysts to drive the successful launch of multiple web features and mobile app features.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Presented compelling product demonstrations at industry conferences, garnering significant interest from potential customers and stakeholders alike.
Senior Risk Business Consultant
CIBC
05.2020 - 03.2022
- Collaborated with senior management to develop and implement a business plan to ensure compliance and satisfy regulatory requirements
- Conducted requirement gathering sessions with the purpose of creating and defining the business requirement document
- Performed current state analysis for Business Requirement Documents (BRD) to ensure gaps are being acknowledged for future state processes.
- Analyzed complex data sets to identify trends, uncovering valuable insights that informed strategic decision making.
Business System Analyst
CIBC
05.2018 - 02.2021
- Followed agile/scrum methodologies for the entire SDLC process, participating in agile ceremonies such as sprint planning, sprint review, and retrospective meetings
- Gathered, analyzed, and created all types of requirements documents for technical solution projects
- Assisted product managers in defining the product vision and roadmap
- Established partnerships with IT development teams to ensure successful releases.
- Managed cross-functional teams, fostering strong working relationships and open communication channels among team members.
- Reduced time-to-market by effectively coordinating resources, tasks, and timelines within the team.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
Education
Actuarial Sciences & Financial Mathematics -
McMaster University
09.2011 - 05.2017
Fundamentals of Statistics - undefined
MITx
09.2020 - 05.2020
Probability - The science of Uncertainty and Data - undefined
MITx
09.2020 - 05.2020
Machine Learning with Python from Linear Models to Deep learning - undefined
MITx
09.2020 - 05.2020
Skills
Product strategy
Stakeholder Management
Data Analytics
Backlog Management
Operations Management
Project Planning
Logistics Coordination
Issue Research
Certification
CSPO, Scrum Alliance, 04/01/23
Timeline
Technology Business Lead
Tangerine
03.2022 - Current
Fundamentals of Statistics - undefined
MITx
09.2020 - 05.2020
Probability - The science of Uncertainty and Data - undefined
MITx
09.2020 - 05.2020
Machine Learning with Python from Linear Models to Deep learning - undefined
MITx
09.2020 - 05.2020
Senior Risk Business Consultant
CIBC
05.2020 - 03.2022
Business System Analyst
CIBC
05.2018 - 02.2021
Actuarial Sciences & Financial Mathematics -
McMaster University
09.2011 - 05.2017