AHAMAT ABOUD MAHAMAT
2861 Baycrest Dr, Ottawa,ON
Summary
Dynamic professional with a proven track record at United Bank For Africa, excelling in client relationship management and proactive advisory services. Skilled in security protocols and incident reporting, I leverage strong communication and customer service abilities to enhance client satisfaction and drive business growth. Committed to maintaining safety and security in all environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
Fusion Security
Vancouver, BC
04.2024 - 12.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Relationship Officer
United Bank For Africa
N'Djamena, Chad
04.2019 - 05.2023
- Facilitated meetings and discussions between clients, sales and delivery teams.
- Increased referral business by actively networking within the community and participating in local events representing the bank.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.
- Maintained strong knowledge of industry trends, sharing insights with clients as part of proactive advisory services.
- Maintained and built close relationships with customers through regular contact and visits.
- Coordinated with compliance officers to ensure adherence to regulatory guidelines in all client interactions and transactions.
- Managed a portfolio of high-value clients, ensuring their financial needs were met through tailored investment strategies.
- Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
- Retained valuable customers by identifying opportunities for account expansion and addressing areas of concern before they escalated.
Education
Bachelor of Science - Public Law
University Adam Barka of Abeche
Abeche, Chad08-2014
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Work ethic
- Punctuality
- Security protocols
- Incident reporting
- Physical fitness
- CPR certified
- Customer service
- First aid certified
- Highly technologize with great computer skills
Languages
French
Native or Bilingual
English
Limited Working
Arabic
Native or Bilingual
Certification
- Licensed First Aid and CPR Certified
- WHMIS 2020
- CSTS 2020
Timeline
Security Guard
Fusion Security
04.2024 - 12.2024
Relationship Officer
United Bank For Africa
04.2019 - 05.2023
Bachelor of Science - Public Law
University Adam Barka of Abeche