Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Ahamad Patel

Regina,SK

Summary

To obtain a position in an organization where my customer service skills can be utilized and at the same time I want to gain additional experience that can help me to do well in the future. Moreover, now I am looking for a dynamic opportunity to add exceptional value as a hardworking employee.

Overview

4
years of professional experience

Work History

Canadian Tire
Regina, SK

Sales Associate
07.2023 - 08.2024

Job overview

  • Performed duties in accordance with applicable standards, policies, regulatory guidelines to promote a safe working environment.
  • Maintained a clean and orderly appearance throughout the company.
  • I have Lifted up to 50 lbs everyday
  • Meet, greet and thank customers and provide friendly, informed service to them and guiding them to the location of requested items in the store.
  • Suggesting value-added and related products by actively listening to customer needs and learning about new products on a regular basis.
  • Responding to and handling customer inquiries, requests and concerns in a timely manner, over the phone and in person.
  • Ensuring that retail basics tasks are executed efficiently and Keeps up to date with in-store promotions, in-store deals and product locations.
  • Identifying low stock levels and maintaining inventory accuracy in the store.
  • Inspected and maintained equipment such as pallet jacks, hand trucks, and forklifts.
  • Engages in learning activities and listens to feedback to improve my own abilities
  • Highly approachable, customer-oriented individual who thrives on offering exceptional service to customers
  • Effective written and oral communication skills (e.g., probing, listening, etc.) and the ability to maintain professional communication, even in challenging situations
  • Ability to adapt and cope with challenging and changing situations and consistently provide professional customer service, including in situations of conflicts and resolving retail and/or customer issues
  • Able to complete all retail tasks according to instructions and to demonstrate responsibility for outcomes
  • Ability to work in a fast-paced team environment that provides assistance and support to co-workers to achieve common goals
  • Ensured all items were properly labeled with appropriate codes prior to storing them away.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Correctly identified products being loaded into containers, trailers according to company standards, specifications.
  • Maintained accurate records of all materials moved in and out of the warehouse.
  • Assisted with inventory control activities by verifying incoming shipments against purchase orders.

Praire Donaire
Regina, Saskatchewan

Cashier/Cook/Customer Service Cashier
05.2020 - 05.2021

Job overview

  • Maintaining high productivity by efficiently processing cash counting, credit, debit, voucher programs and helping Customers to complete payments.
  • Sold products, gift cards, added new merchandise and process payments and issue receipts as required in the POS system.
  • Restocked and organized merchandise in front lanes for Customers. Stocks shelves, rotates stock to ensure oldest stock is used first.
  • Greeting customers and offering them a wide range of menu items to make sure their needs are met.
  • Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
  • Selling side products through rendering & communication with customers and convincing them to buy those items.
  • Providing excellent customer service to ensure customer satisfaction.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provide telephone services by receiving, accepting phone calls of clients and customers.
  • Check and packs orders and Prepares orders for online delivery systems.
  • Demonstrated leadership role by making a commitment to a culture of ongoing self-improvement and learning, and actively supports others by sharing information, offering direction, mentoring, training, and food service assistance for developmental opportunities.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.

Education

University of Regina
Regina, Saskatchewan

Diploma in Business Administration

Skills

  • Organized and collaborative
  • Attention to details
  • Heavy Lifting
  • Complex problem-solving
  • Excellent Communication oral & written
  • Consultation and Advisement
  • Positive & Respectful of Diversity
  • Approachable & Fast paced Perfectionist
  • Working Effectively with others
  • Self-motivated & Service Focused
  • Punctual and Responsible
  • Receiving and Processing Shipments
  • Forklift Operations
  • Hazardous Materials Handling
  • Inventory Management
  • Worked Proficiently under Pressure
  • Accountability and Strong Work Ethic
  • Punctual and time management
  • Adaptable & Organizational skills
  • Skilled in proofreading & Shipping
  • Administrative skills & Understanding Emails
  • Sales expertise & Work order processing
  • Material Handling
  • Warehouse Organization
  • Heavy Equipment Operation
  • Operations Support

Timeline

Sales Associate

Canadian Tire
07.2023 - 08.2024

Cashier/Cook/Customer Service Cashier

Praire Donaire
05.2020 - 05.2021

University of Regina

Diploma in Business Administration
Ahamad Patel