Andrew Hassoun
Summary
An ambitious and results-driven individual with a wide variety of adaptable skills. Fully bilingual (English/French) with the ability to communicate effectively orally and in writing. Possess quantitative and analytical skills including a diverse background of knowledge and experience in business analysis, stakeholder relationship management and finance.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Senior Program Advisor
Canada Revenue Agency
05.2019 - Current
- Act as Chief of Staff to the Director General of the Financial Management Advisory Services Directorate
- Work with senior management executives and subject matter experts to investigate and assess key issues related to the management of financial resources and allocation of funds
- Conduct qualitative and quantitative analyses on a large variety of issues, problems and opportunities that impact Agency program delivery, resources, financial position, and reputation
- Identify viable business strategies and synthesize findings in presentation materials and other deliverables
- Conduct organizational presentations and demonstrations to impacted stakeholders
- Network and develop relationships with internal and external stakeholders.
- Consulted with clients on business issues and developed innovative proposals.
Secretariat – Senior Program Advisor
Canada Revenue Agency
07.2017 - 05.2019
- Identified and leveraged resources to conduct meetings and facilitate other corporate committee activities while being mindful of privacy and confidentiality concerns
- Maintained records of materials provided to members of the Agency Management Committee to substantiate that executives are given appropriate information on which to base decisions
- Monitored corporate governance developments pertinent to members of the Agency Management Committee and took the steps necessary to comply with business requirements.
Senior Program Officer
Canada Revenue Agency
01.2016 - 07.2017
- Supported internal clients by helping them design, develop and implement information and content management solutions for efficient storage and structuring of electronic records delivery and analysis
- Led implementation of electronic document and records management solution through all phases of the project lifecycle including scope, planning, requirements gathering, development, testing, pilot and go live
- Created and presented information management strategies, roadmaps and operating models
- Advised senior management on business and technical solutions for document and content management
- Built business relationships with client teams and stakeholders through engagement delivery and networking with other government departments.
Public Affairs Branch – Project Coordinator
Canada Revenue Agency
11.2014 - 01.2016
- Assessed requests for publishing software to ensure that all information necessary for the successful completion of the business case was supplied and accurate
- Assigned resources to projects based on skill sets and availability
- Prioritized projects based on due dates and duration estimates
- Provided clear communication of business requirements and project specifications with stakeholders
- Ensured that procurement bids and evaluations for RFPs aligned with contracting policies and standards
- Estimated time required to complete tasks and manage client expectations, negotiating deadlines when necessary
- Performed quality checks on projects prior to submission for final production
- Built relationships with clients in all functions and levels to ensure effective delivery of services
- Served as a point of contact for clients regarding business processes, work requests, scheduling, and issue resolution
- Worked closely with stakeholders to share leading practices and implement new procedures, technology, and services.
Public Affairs Branch – Planning & Project Support Officer
Canada Revenue Agency
05.2010 - 11.2014
- Provided business management support to project teams for various public affairs initiatives
- Undertook special projects of a strategic nature with discretion and attention to detail
- Established and operated a Functional Ownership Project Office for publishing software and technologies
- Escalated, tracked and reported on issues to solve problems and mitigate risks at the program level
- Oversaw the program budget and financial reporting
- Managed staff, set task schedule, and established deadlines for CRA compliance to mandated Web Accessibility Content Guidelines for publishing
- Maintained alignment between the operating portfolio teams across various branches of the organization.
Education
Honors Bachelor of Commerce -
University of Ottawa
01.2012 - 01.2015
Advanced Diploma with Honors - Business Administration, International Business
Algonquin College
01.2009 - 01.2012
Skills
Technical: Proficient knowledge of computer applications including Microsoft Office, Windows, OpenText Content Server, Adobe Acrobat Professional, Wikis, Enterprise Systems Management tools and the Internet/Intranet
undefinedTimeline
Senior Program Advisor
Canada Revenue Agency
05.2019 - Current
Secretariat – Senior Program Advisor
Canada Revenue Agency
07.2017 - 05.2019
Senior Program Officer
Canada Revenue Agency
01.2016 - 07.2017
Public Affairs Branch – Project Coordinator
Canada Revenue Agency
11.2014 - 01.2016
Honors Bachelor of Commerce -
University of Ottawa
01.2012 - 01.2015
Public Affairs Branch – Planning & Project Support Officer
Canada Revenue Agency
05.2010 - 11.2014
Advanced Diploma with Honors - Business Administration, International Business
Algonquin College
01.2009 - 01.2012
Similar Profiles
Sumair KhattakSumair Khattak
Identity Protection Services Officer at Canada Revenue Agency - Agence du revenu du CanadaIdentity Protection Services Officer at Canada Revenue Agency - Agence du revenu du Canada
Kumar TusharKumar Tushar
Error Examiner at Canada Revenue Agency - Agence du revenu du CanadaError Examiner at Canada Revenue Agency - Agence du revenu du Canada
Gino VaillancourtGino Vaillancourt
Assistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du CanadaAssistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du Canada
Michelle CheungMichelle Cheung
Collections Officer at Canada Revenue AgencyCollections Officer at Canada Revenue Agency
KAVITA KUMARKAVITA KUMAR
Senior Program Advisor at Erulearning Solutions Pvt Ltd (EMERITUS)Senior Program Advisor at Erulearning Solutions Pvt Ltd (EMERITUS)