Andrew Hassoun
Summary
An ambitious and results-driven individual with a wide variety of adaptable skills. Fully bilingual (English/French) with the ability to communicate effectively orally and in writing. Possess quantitative and analytical skills including a diverse background of knowledge and experience in business analysis, stakeholder relationship management and finance.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Senior Program Advisor
Canada Revenue Agency
05.2019 - Current
- Act as Chief of Staff to the Director General of the Financial Management Advisory Services Directorate
- Work with senior management executives and subject matter experts to investigate and assess key issues related to the management of financial resources and allocation of funds
- Conduct qualitative and quantitative analyses on a large variety of issues, problems and opportunities that impact Agency program delivery, resources, financial position, and reputation
- Identify viable business strategies and synthesize findings in presentation materials and other deliverables
- Conduct organizational presentations and demonstrations to impacted stakeholders
- Network and develop relationships with internal and external stakeholders.
- Consulted with clients on business issues and developed innovative proposals.
Secretariat – Senior Program Advisor
Canada Revenue Agency
07.2017 - 05.2019
- Identified and leveraged resources to conduct meetings and facilitate other corporate committee activities while being mindful of privacy and confidentiality concerns
- Maintained records of materials provided to members of the Agency Management Committee to substantiate that executives are given appropriate information on which to base decisions
- Monitored corporate governance developments pertinent to members of the Agency Management Committee and took the steps necessary to comply with business requirements.
Senior Program Officer
Canada Revenue Agency
01.2016 - 07.2017
- Supported internal clients by helping them design, develop and implement information and content management solutions for efficient storage and structuring of electronic records delivery and analysis
- Led implementation of electronic document and records management solution through all phases of the project lifecycle including scope, planning, requirements gathering, development, testing, pilot and go live
- Created and presented information management strategies, roadmaps and operating models
- Advised senior management on business and technical solutions for document and content management
- Built business relationships with client teams and stakeholders through engagement delivery and networking with other government departments.
Public Affairs Branch – Project Coordinator
Canada Revenue Agency
11.2014 - 01.2016
- Assessed requests for publishing software to ensure that all information necessary for the successful completion of the business case was supplied and accurate
- Assigned resources to projects based on skill sets and availability
- Prioritized projects based on due dates and duration estimates
- Provided clear communication of business requirements and project specifications with stakeholders
- Ensured that procurement bids and evaluations for RFPs aligned with contracting policies and standards
- Estimated time required to complete tasks and manage client expectations, negotiating deadlines when necessary
- Performed quality checks on projects prior to submission for final production
- Built relationships with clients in all functions and levels to ensure effective delivery of services
- Served as a point of contact for clients regarding business processes, work requests, scheduling, and issue resolution
- Worked closely with stakeholders to share leading practices and implement new procedures, technology, and services.
Public Affairs Branch – Planning & Project Support Officer
Canada Revenue Agency
05.2010 - 11.2014
- Provided business management support to project teams for various public affairs initiatives
- Undertook special projects of a strategic nature with discretion and attention to detail
- Established and operated a Functional Ownership Project Office for publishing software and technologies
- Escalated, tracked and reported on issues to solve problems and mitigate risks at the program level
- Oversaw the program budget and financial reporting
- Managed staff, set task schedule, and established deadlines for CRA compliance to mandated Web Accessibility Content Guidelines for publishing
- Maintained alignment between the operating portfolio teams across various branches of the organization.
Education
Honors Bachelor of Commerce -
University of Ottawa
01.2012 - 01.2015
Advanced Diploma with Honors - Business Administration, International Business
Algonquin College
01.2009 - 01.2012
Skills
Technical: Proficient knowledge of computer applications including Microsoft Office, Windows, OpenText Content Server, Adobe Acrobat Professional, Wikis, Enterprise Systems Management tools and the Internet/Intranet
Communication: writes clearly and concisely, speaks effectively, listens attentively, openly expresses ideas, negotiates/resolves differences, leads group discussions, provides feedback, persuades others, provides well-thought out solutions, gathers appropriate information, confidently speaks in public
Research and Planning: forecasts/predicts, creates ideas, identifies problems, meets goals, identifies resources, gathers information, solves problems, defines needs, analyzes issues, develops strategies, assesses situations
Organizational: handles details, coordinates tasks, punctual, manages projects effectively, meets deadlines, sets goals, keeps control over budget, plans and arranges activities, multi-tasks
Timeline
Senior Program Advisor
Canada Revenue Agency
05.2019 - Current
Secretariat – Senior Program Advisor
Canada Revenue Agency
07.2017 - 05.2019
Senior Program Officer
Canada Revenue Agency
01.2016 - 07.2017
Public Affairs Branch – Project Coordinator
Canada Revenue Agency
11.2014 - 01.2016
Honors Bachelor of Commerce -
University of Ottawa
01.2012 - 01.2015
Public Affairs Branch – Planning & Project Support Officer
Canada Revenue Agency
05.2010 - 11.2014
Advanced Diploma with Honors - Business Administration, International Business
Algonquin College
01.2009 - 01.2012