Agustin Jimenez Velasco
Los Angeles
Summary
Dedicated leader skilled in team coordination and problem-solving. Known for training staff and enforcing operational standards, ensuring compliance and quality in fast-paced environments. Ready to drive impactful results in customer service and operational management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Ellie Julie
Los Angeles
11.2022 - 11.2025
- Managed team schedules and delegated tasks to ensure smooth operations.
- Monitored inventory levels and coordinated with suppliers for timely replenishment.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Oversaw daily operations, maintaining efficiency and quality standards.
Shift Leader
Subway
Los Angeles
10.2021 - 09.2022
- Supervised daily operations for efficient sandwich preparation and customer service.
- Maintained cleanliness and organization of workstations for food safety compliance.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Education
High School Diploma -
Los Angeles Senior High School
Los Angeles, CA06-2020
Skills
- Team management
- Inventory management
- Customer service
- Compliance management
- Operational efficiency
- Supply chain coordination
Languages
English
Professional
Spanish
Professional
Certification
ServSafe® Manager Certification 7/5/2023
Timeline
Manager
Ellie Julie
11.2022 - 11.2025
Shift Leader
Subway
10.2021 - 09.2022
High School Diploma -
Los Angeles Senior High School