Agustin Bermudez
Ottawa,ON
Summary
I am highly motivated to learn everything I need to do my job properly and efficiently. In addition, I will ensure that everything is up to standard, and if anything happens, I will do my best to solve the problem.
Overview
4
4
years of professional experience
Work History
Vehicule Inspector
Extra-Multi Ressource / IAA
03.2023 - 08.2023
- Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues.
- Took photos of all damaged areas to include with repair reports.
- Prepared reports on vehicles' condition after inspection and submitted to supervisor.
- Evaluated vehicles for damage, assessed functionality and determined roadworthiness.
- Assessed vehicles to identify degree of malfunction or damage.
Supervisor
Tim Hortons
06.2020 - 03.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Emplyee
McDonald's
09.2019 - 06.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
College Diploma of Ontario - Techniques Des Services Policiers / Police Service
La Cité Collégiale
Ottawa, ON2025
High School Diploma -
Polyvalente Deux-Montagne
Deux-Montagne, QC06.2019
Skills
- Leadership
- Problem-Solving Ability
- Coordination
- Communication
- Oral Communication
- Organization
- Customer Service
Language
- English
- French
- Spanish
Timeline
Vehicule Inspector
Extra-Multi Ressource / IAA
03.2023 - 08.2023
Supervisor
Tim Hortons
06.2020 - 03.2023
Emplyee
McDonald's
09.2019 - 06.2020
College Diploma of Ontario - Techniques Des Services Policiers / Police Service
La Cité Collégiale
High School Diploma -
Polyvalente Deux-Montagne
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