Dynamic bilingual professional with extensive experience at Canadian Tire Bank, excelling in settlement processes. Proficient in People Soft Financial and SAP R/3, I thrive in collaborative environments, driving process improvements and ensuring compliance. My strong analytical skills and commitment to excellence have consistently enhanced operational efficiency.
Overview
23
23
years of professional experience
Work History
Bilingual Settlement Specialist
Canadian Tire Bank
Oakville, Canada
10.2012 - Current
Daily overview of settlement processes (Credit and Debit Cards, Gift Cards, Loyalty points for all Canadian Tire Family of Companies)
Maintenance of Balancing Logs and variance investigation
Month end reporting for Head office (including tax department)
Handling urgent issues related to fraud
Reviewing and improving settlement processes
Managing incidents by collaborating with IT, Payment Delivery, Moneris Solutions, Business Analysts, and Store Systems to see that issues are resolved and documented in a timely manner
Active participant in project initiatives and implementations
Monthly account reconciliations
Review Enterprise Risks and Accounting controls
Participation in External and Internal Audits
Bilingual Accounting Coordinator (AP, AR, GL)
Mongrel Media
Toronto, Canada
09.2007 - 10.2012
AP : processed and coded all bills, cut cheques, prepared vendor statement
AR: Invoicing (theatrical, video and general), collections, customer review
Processing and reconciling payments
Banking: prepared wire transfers, deposits, related journal entries
Withholding tax remittances, royalty reports, processed returns and credits
Visa allocation and reconciliation
Monthly intercompany reconciliation for Quebec branch
Reports: sales, distribution, GST, taxes and AR
Accountant - GL Process – Junior Team Leader
IBM Business Transformation Outsourcing
10.2004 - 07.2007
Prepared and posted journal entries directly into General Ledger
Reconciled General Ledger and sub ledger accounts
Posted bank statements
Accountant - AP process
Kept accounts payable (AP) accounting for the Portugal and French branch of a major international tire manufacturer
Reconciliated the sales and purchase ledgers with the General Ledger
Maintained relationships with the client and his suppliers
Generated and evaluated monthly closing reports (reconciliation and accrual reports)
Made suggestions for process improvement
Maintained of bank accounts according to the internal policies
Provided Portuguese and French language support for the recruitment purposes in the HR department
Additionally experience with Finance and Accounting Shared Services migrations
Pan-European/multi-cultural business experience
Business Analyst skills acquired during transitions
Marketing Manager
Travel Agency “Skarpa”
04.2003 - 09.2004
Managed customer’s accounts
Organized trips and researched new destinations
Maintained relationships with foreign travel agencies
Participated in International Fairs and Work Shops
Front Office Assistant
Travel Agency “MK Tramping”
08.2002 - 12.2002
Prepared travel documents
Contacted foreign embassies
Organized work in the office
Education
Master of Arts - French Language & Literature
Jagiellonian University
Krakow
11.2002
Master of Arts - Language Arts Education
Jagiellonian University
Krakow
11-2002
Bachelor of Arts -
University of Lisbon
Lisbon, Portugal
06.2002
Financial Analysis
IBM BTO BCS
Krakow
Skills
People Soft Financial
QuickBooks Multicurrency Edition
SAP R/3
MS Office (Excel, Word, Outlook)
E-Work Flow (Internal ERP- class system)
QuickBooks Multicurrency Edition
Power Point
Power BI reports
Accomplishments
President of the student board in the high school
Social work for the school
Volunteer work for JUMPSTART
Worked as a literature critic (ZNAK Publishing House)
Experience in individual teaching of foreign languages
Senior Managers (Operations Head – Link Settlement Services) at Avanze Technologies India PVT LtdSenior Managers (Operations Head – Link Settlement Services) at Avanze Technologies India PVT Ltd