Agnibha Roy

Strategic Roadmap Alignment: Partnered with C-suite stakeholders to define future technology roadmaps, align business objectives with IT initiatives, and drive Center of Excellence (CoE) best practices across enterprise projects.

Architecture & Scoping: Collaborated closely with insurance clients to architect technical solutions, determine project specifications, and define minimum viable product (MVP) scopes that balance business value with time-to-market.

Pre-Sales & Growth: Driven multiple Request for Proposal (RFP) initiatives and delivered successful customer Oral presentations, securing new business through technical strategy and proof-of-concept demonstrations.

Innovation & Influence: Engineered high-profile, cutting-edge solution prototypes selected for live demonstration at PegaWorld.

Cloud Modernization & Upgrades: Spearheaded legacy optimization initiatives by successfully migrating on-premise Pega applications to Pega Cloud while simultaneously leading end-to-end Pega Infinity upgrades to ensure seamless feature adoption, minimal downtime, and zero business disruption.

Framework Expertise: Acted as the primary LSA for a high-impact insurance engagement utilizing the Pega Healthcare Customer Service framework to optimize member and provider experiences.

Team Leadership: Mentored and technically directed a high-performing agile team of 10+ developers, fostering a culture of continuous learning and technical excellence.

Agile Governance: Leveraged over 14 years of Agile development experience to actively drive daily user story grooming, ensuring clear technical acceptance criteria and predictable sprint velocity.

Design & Best Practices: Conducted comprehensive functional and technical design reviews, providing robust solution alternatives and enforcing Pega Guardrails and industry best practices.

Code Quality & Security: Championed application health by performing rigorous code reviews, aggressively mitigating technical debt, and resolving critical security vulnerabilities.

• Technical Lead for a development team which is developing an end to end order management system for an American Healthcare Device manufacturer that involves multiple stakeholders and support team with a complex requirement and architecture.
• Managed team of 8-10 developer/ senior developer focused on implementing solutions and updates.
• Taking active part in grooming user stories,providing solutions,helping customers understand Pega as technology and making a bridge between business and technology
• Mentoring freshers/junior developer and help them become ready for delivery in a highly complex and stringent delivery schedule.
• Is part of an end to end healthcare solution starting from class structuring , data model design,case type design,architecture,prototype building
• Presenting routine demo to group of business people outside or inside organization.
• Resolving all issues efficiently and enhanced customer satisfaction ratings.
• Developed technical solutions / reusable component which help the application builds faster
• Doing UAT support also whenever being involved.

• Was part of multi-vendor agile team which includes technical person from different organization and was responsible for developing small company onboarding application for global transaction department of Canadian Major Bank.
• Worked closely with other business analysts, business team and product specialists to deliver high availability solutions for mission-critical applications.
• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
• Planned and developed interfaces that simplified overall application and offered ease of use.
• Created proofs of concept for innovative new solutions.
• Worked in multi vendor application and deliver within competitive environment
• Started building small company credit application from scratch.
• Worked on Case Management , service api, data types, process flow, activity rules and all mostly used rules in Pega

• Worked on different Pega 7.2 component required in applications
• Was part of Performance CoE to help customers analyze coding standard guardrail and performance efficiency of code written and give due approval before deployment. Used PAL,PLA,DB Tracer.
• Was part of a banking customer onboarding application development.
• Was part of reporting module development of an American auto major.
• Was part of application development team for an Australian telecom major for their service mobility solution
• Collaborated with other developers to identify and alleviate software errors and inefficiencies.
• Evaluated and improved development work of other developers on team, working to provide training, constructive criticism and knowledge transfer.
• Worked with users to gather requirements and evaluate ease of use.

• Responsible to build functionalities per business expectation
• Played role of only developer in team
• Involved in day to day customer interaction
• Introduced agile methodologies and development best practices to division to enhance product development.
• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
• Underwent multiple training in software engineering and Pega
• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations

• Was part of development team for a American Financial Institution
• Designed and maintained streamlined, reusable and reliable code.
• Documented technical workflows and knowledge in a proper way to get it reviewed by senior architect
• Analyzed source code to identify and rectify potential functionality issues.
• Used development tools such as Pega and Case 360 on regular basis.
• Collaborated with other developers to identify and alleviate number of bugs and errors in software.