AGNES MICHELE ESSOUNG ENONGUENE
Ottawa,ON
Summary
As hospitality professional, skilled in maintaining cleanliness and order in guest rooms. Known for delivering quality service and ensuring customer satisfaction through meticulous attention to detail. Reliable team collaborator with focus on achieving results and adapting to changing needs. Possesses strong organizational and time management skills valued by employers.
Overview
5
5
years of professional experience
Work History
Volunteer
Holy Redeemer Parish
08.2024 - Current
- Organized community clean-up events to enhance local environments.
- Collaborated with local organizations to promote volunteer participation and awareness.
- Conducted assessments of targeted clean-up areas to prioritize efforts and resources.
- Maintained clean, neat, and operational facilities to serve program needs.
- Improved sanitation levels within the community through proper disposal of waste materials collected during cleanups.
Housekeeping Room Attendant
Lakeside Motel
05.2025 - 11.2025
- Cleaned and sanitized guest rooms, ensuring high standards of hygiene and comfort.
- Replenished supplies, including linens and toiletries, to maintain inventory levels.
- Reported maintenance issues promptly to ensure timely repairs and enhance guest experience.
- Assisted in laundry operations by sorting, washing, and folding linens efficiently.
- Maintained cleanliness of common areas, contributing to overall property presentation and appeal.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Room Attendant
The June Motel
10.2024 - 02.2025
- Cleaned and organized guest rooms to maintain high standards of cleanliness and comfort.
- Replenished supplies such as towels, toiletries, and linens to ensure guest satisfaction.
- Reported maintenance issues promptly to ensure swift resolution and enhance guest experiences.
- Assisted in training new staff on cleaning procedures and hotel policies for consistent service delivery.
- Collaborated with housekeeping team to streamline room turnover processes for improved efficiency.
- Engaged positively with guests during interactions, ensuring their needs were met promptly and courteously.
Housekeeping Room Attendant
Living Alternatives for the Ageing (LAFTA)
01.2024 - 08.2024
- Clean and maintain resident rooms, bathrooms and common areas
- Change linens, make beds and restock supplies
- Dispose of trash and soiled linens, sanitize equipment
- Assist with laundry and folding of resident clothing
- Respect residents belongings and maintain confidentiality
- Collaborated with team members to complete daily cleaning tasks within designated timeframes.
Room Attendant
Hotel Le Malte
03.2021 - 12.2023
- Increased efficiency with thorough room inspections, ensuring adherence to hotel standards.
- Collaborated with laundry department to ensure availability of clean linens at all times.
- Cleaned and organized guest rooms to maintain high standards of cleanliness and comfort.
- Replenished supplies such as towels, toiletries, and linens to ensure guest satisfaction.
Education
Master of Science - Biology
Dschang University
07-2018
Bachelor of Science - Biology
Dschang University
09-2014
Skills
- Teamwork and collaboration
- Organized and efficient
- Attention to detail
- Adaptability and dependability
- Foreign language proficiency
- Equipment installation
- Multitasking Abilities
- Organizational skills
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Housekeeping Room Attendant
Lakeside Motel
05.2025 - 11.2025
Room Attendant
The June Motel
10.2024 - 02.2025
Volunteer
Holy Redeemer Parish
08.2024 - Current
Housekeeping Room Attendant
Living Alternatives for the Ageing (LAFTA)
01.2024 - 08.2024
Room Attendant
Hotel Le Malte
03.2021 - 12.2023
Master of Science - Biology
Dschang University
Bachelor of Science - Biology
Dschang University