Angelina Hamilton
Peterborough,ON
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Healthy Planet
01.2023 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Utilized upselling techniques to promote additional products and increase sales.
Beauty Advisor
Shoppers Drug Mart
05.2021 - 08.2022
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Maintained counter and display areas for cleanliness and organization.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Listened to customer needs and desires to identify and recommend optimal products.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
Food Service Worker
Pita Pit
08.2020 - 12.2020
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Monitored food quality and freshness throughout day.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Adjusted food preparation methods in accordance with customer requests.
Education
High School Diploma -
Holy Cross Secondary School
Peterborough, ON06.2021
Skills
- Conflict Resolution
- Engaging with Diverse Customers
- Retail Store Operations
- Teamwork and Collaboration
- Strong Communication and Interpersonal Skills
- Product Knowledge
- Excellent Written and Verbal Communication
- Documentation and Recordkeeping
- Service-Orientation
Timeline
Retail Sales Associate
Healthy Planet
01.2023 - Current
Beauty Advisor
Shoppers Drug Mart
05.2021 - 08.2022
Food Service Worker
Pita Pit
08.2020 - 12.2020
High School Diploma -
Holy Cross Secondary School
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