Agnes Ouko

Rotation 1: Enterprise Data, Automation and Operations Technology

• Designed and facilitated high-impact strategy sessions for VP-level leadership and senior directors, enabling data-driven decision-making on critical technology initiatives and fostering alignment across multiple enterprise teams
• Led end-to-end project management of a complex vendor transition, coordinating cross-functional stakeholders, mitigating operational risks, and ensuring zero business disruption while maintaining service continuity throughout the migration process

Rotation 2: Technology & Innovation Investment Banking

• Developed comprehensive customer cohort analysis that supported CIBC's financial advisory role on Blue J's $167.4M CAD Series D raise, providing essential data insights for one of the largest AI tax research platform funding rounds in 2025
• Built automated Python web scraping solutions that streamlined data collection and article research for the investment banking team, while creating high-impact marketing materials for a martech AI company and developing multiple executive-level pitch decks for Managing Directors across technology sector deals

Technical Program Manager:

• Oversaw and orchestrated cross-functional collaboration between the development and finance teams, leading to a substantial enhancement in the company’s development capitalizable tax amount from $2.3M to $5.7M within a single quarter
• Implemented meticulous project management practices, diligently creating and upholding comprehensive project documentation such as project plans, checklists, and other essential project artifacts for all feature development initiatives

Localization Program Manager

• Pioneered and established the inaugural Localization Management Office at 1Password, facilitating a unified localization and internationalization initiative spanning multiple departments within the organization
• Efficiently onboarded and collaborated with an external localization vendor, leading to the formulation, execution, and timely delivery of vital agreements, including the Master Service Agreement, Service Level Agreements, and impeccably translated strings. This strategic effort propelled a remarkable 40% increase in international product utilization
• Supervised the successful integration of the Dutch locale into the 1Password product, leading to the onboarding of two prominent Dutch enterprise clients resulting in generation of over $500K in revenue for 1Password

Client Apps Junior Project Manager

• Spearheaded the seamless execution of the migration from a license model to a subscription-based service, successfully transitioning a substantial customer base of over 50,000 individuals to 1Password’s innovative subscription service. This strategic undertaking contributed significantly to the company’s revenue, yielding over $1 million in ARR
• Provided invaluable assistance to the Senior Project Manager, assuming responsibility for scheduling project meetings, meticulously organizing meeting notes, meticulously creating and updating project management documentation, and conducting comprehensive user research for all feature development initiatives

• Led the implementation of a streamlined CX operations workflow, resulting in a 30% reduction in project delivery time and a 20% increase in overall team productivity
• Collaborated with cross-functional teams, including product managers, designers, and engineers, to define and prioritize CX initiatives, ensuring alignment with business goals and enhancing the overall user experience
• Implemented an effective user feedback loop by establishing a system to collect and analyze user feedback, resulting in a 40% increase in customer-driven product improvements