Agnes Mata
Surrey,Canada
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management Organized and dependable candidate successful at managing priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Assistant Team Leader
Dollarama LTD
10.2020 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers by listening to their needs.
- Mentored new Sales Associates, sharing proven strategies for success in the role.
- Improved customer satisfaction ratings by promptly addressing concerns and resolving issues.
Office Assistant
Fleetwood International Church
12.2017 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Coordinated and scheduled meetings and appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Maintained and updated office records, both digital and physical.
Assistant Barista
Costa Coffee
11.2001 - 10.2004
- Assisted in maintaining a clean and organized workspace for efficient workflow.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Participated in team meetings to improve overall store operations and customer experience.
- Provided exceptional customer service by addressing concerns, answering questions, and engaging in friendly conversation with patrons.
Education
Bachelor of Science in Hotel and Restaurant Management -
La Consolacion College
03.2000
Skills
- Performance Improvement
- Flexible Schedule
- Teamwork and Collaboration
- Microsoft Office
- Motivational Leadership
- Goal Setting
Languages
English
Professional Working
Timeline
Assistant Team Leader
Dollarama LTD
10.2020 - Current
Office Assistant
Fleetwood International Church
12.2017 - Current
Assistant Barista
Costa Coffee
11.2001 - 10.2004
Bachelor of Science in Hotel and Restaurant Management -
La Consolacion College
Similar Profiles
PRABHJEET KAURPRABHJEET KAUR
Assistant Team Leader at DollaramaAssistant Team Leader at Dollarama
Artur HoncharenkoArtur Honcharenko
Assistant Team Lead at DollaramaAssistant Team Lead at Dollarama
Jessica DueckJessica Dueck
Assistant Team Lead at DollaramaAssistant Team Lead at Dollarama
Chanderful ChanderfulChanderful Chanderful
Delivery Driver at IntelcomDelivery Driver at Intelcom
Jashanpreet KaurJashanpreet Kaur
Picker at AmazonPicker at Amazon