Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Agnes Lee

North York,ON

Summary

Dynamic professional, excelling in customer service and office administration. Skilled in fostering team collaboration and enhancing operational efficiency through effective problem-solving and time management. Demonstrated adaptability and a keen ability to improve customer satisfaction and workforce effectiveness, contributing to significant performance improvements.

Overview

8
8
years of professional experience

Work History

Waitress

Jameh Bossam
North York, ON
2023.06 - Current
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Student Early Childhood Educator

Ontario Science Centre
09.2023 - 12.2023
  • Collaborated with colleagues to develop and implement a curriculum focused on early literacy development, supporting their creativity and critical thinking.
  • Participated actively in team meetings by sharing ideas on science project or providing constructive feedback on colleagues' work.
  • Communicated with parents and families to meet the needs and best interests of individuals.

Inventory Supervisor

Clore Beauty Supply
07.2018 - 08.2021
  • Supervised inventory control personnel to support correct goods management and achievement of performance goals.
  • Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
  • Coordinated efforts between purchasing, sales, and logistics teams to ensure seamless communication during peak seasonal demands or promotional events.

Administrative Assistant

Woori Education Group
05.2017 - 06.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.

Barista

Cafe Princess
04.2016 - 06.2017
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

Bachelor of Arts - Early Childhood Studies

Toronto Metropolitan University
Toronto, ON
06.2024

Bachelor of Arts - Early Childhood Education

George Brown College
Toronto
04.2018

Skills

  • Customer Service
  • Team Collaboration
  • Office Administration
  • Demand forecasting
  • Documentation abilities
  • Multitasking Abilities
  • Problem-solving abilities
  • Time Management
  • Communication and Interpersonal Skills
  • Adaptability and Flexibility

Timeline

Student Early Childhood Educator

Ontario Science Centre
09.2023 - 12.2023

Waitress

Jameh Bossam
2023.06 - Current

Inventory Supervisor

Clore Beauty Supply
07.2018 - 08.2021

Administrative Assistant

Woori Education Group
05.2017 - 06.2018

Barista

Cafe Princess
04.2016 - 06.2017

Bachelor of Arts - Early Childhood Studies

Toronto Metropolitan University

Bachelor of Arts - Early Childhood Education

George Brown College

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Agnes Lee