Agnel Savery Andoniradji Savery
Owen Sound,Ontario
Summary
Versatile Information Technology Consultant with 7+ years helping companies optimize IT spending and exploit technical assets. Proponent of macro-level approaches to IT asset management. Skilled at analyzing and enhancing systems, infrastructure, and frameworks to accelerate progress toward business goals.
Competitive Technology Sales Manager recognized for record-setting sales figures, territory expansion and new account development. Leads teams to achieve multimillion-dollar revenue gains in challenging markets. Expert in full sales cycle with commitment to customer satisfaction, retention and referrals. Dynamic business developer with strong analytical acumen and impressive background generating quality leads.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technology Sales Supervisor
Staples Canada
03.2025 - Current
- Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same
- Focus on high-performance, results, and a customer-first mindset
- Sales Execution: Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers
- Execute, communicate, and ensure understanding of flyer and promotional items
- Team Leadership: Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services
- Partner with store leaders to set and execute sales goals and targets
- Operational Excellence: Support operational excellence and store brand standards for all areas of the store
- Supervise aspects of health & safety, loss prevention, and policies and procedures
- Training and Development: Dedicate time for self-development and enable others to do the same
- Conduct training of associates within the store and inspire continuous learning and development
- Administrative Duties: As a keyholder, ensure the safe opening and closing of the store, handle daily and weekly tasks associated with timekeeping and payroll, and maintain compliance with health & safety and asset protection standards
Senior Technology Consultant
Staples Canada
10.2023 - 03.2025
- Connect, share and partner with customers to identify solutions that cater to their needs and add value
- An expert with product and services to identify and recommend referral opportunities
- Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
- Lead seller for technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets
- Prepare quotes on technology systems and related products when required
- Communicate to store leaders, relevant sales information, inventory levels and any product issues
- Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays
- Achieved Rank 1 in the entire district after a staggering sales of 942 STTPs and 210 Tech Easy Plans in a span of 14 months.
Customer Experience Associate
Scotiabank
08.2023 - 10.2023
- Answer questions or discuss concerns with customers over the phone, via email, or through online chats
- Determine the best way to address customer needs
- Thoroughly explain how our products and services benefit the customer
- Process returns and exchanges
- Forward larger issues to management
- Keep accurate records of each customer interaction
Restaurant General Manager
Pizza Hut
10.2021 - 07.2023
- Plan, organize, direct, control and evaluate the operations of a restaurant, bar, cafeteria or other food or beverage service
- Determine type of services to be offered and implement operational procedures
- Recruit staff and oversee staff training
- Set staff work schedules and monitor staff performance
- Control inventory, monitor revenues and modify procedures and prices
- Resolve customer complaints and ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate arrangements with clients for catering or use of facilities for banquets or receptions
Store Manager
Dominos Pizza Enterprises
04.2016 - 03.2020
- Company Overview: Corporate Firm
- Inventory Management, Rostering, Stock Ordering, Staff Management
- Completed point of sale opening and closing procedures
- Rotated merchandise and displays to feature new products and promotions
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Developed and implemented successful staff incentive programs to motivate employees
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
- Corporate Firm
Education
Master of Science - Management For Engineers
CENTRAL QUEENSLAND UNIVERSITY
Melbourne, Australia11.2018
Bachelor of Technology - Electrical, Electronics And Communications Engineering
MANAKULA VINAYAGAR INSTITUTE OF TECHNOLOGY
Puducherry, India04.2015
Skills
- Stock Ordering
- Customer Relationship Management
- Inventory Management
- Problem-solving abilities
- Customer complaint resolution
- Performance optimization
- Technical support
Accomplishments
- Collaborated with team of 25 in the development of Sales Strategies for Staples Tech Support .
- Resolved product issue through consumer testing.
- Supervised team of 4 staff members.
- Achieved Rank 1 in District Sales for Staples Protection Plans and Tech Easy Program.
- Achieved Double Promotion in a span of 15 months
Languages
English
Full Professional
Tamil
Native or Bilingual
French
Limited Working
Certification
Certificate III in Hospitality
Food Handler Certificate
Timeline
Technology Sales Supervisor
Staples Canada
03.2025 - Current
Senior Technology Consultant
Staples Canada
10.2023 - 03.2025
Customer Experience Associate
Scotiabank
08.2023 - 10.2023
Restaurant General Manager
Pizza Hut
10.2021 - 07.2023
Store Manager
Dominos Pizza Enterprises
04.2016 - 03.2020
Master of Science - Management For Engineers
CENTRAL QUEENSLAND UNIVERSITY
Bachelor of Technology - Electrical, Electronics And Communications Engineering
MANAKULA VINAYAGAR INSTITUTE OF TECHNOLOGY
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