Summary
Overview
Work History
Education
Skills
Certification
Languages
Computer skills
Timeline
Generic

Agne Sopiene

Burlington,ON

Summary

Skilled healthcare professional with a background in assisting pharmacists and other healthcare professionals. Strength's include strong knowledge of pharmaceutical and medical terminology, medication dispensing procedures, medication reimbursement. Previous roles have consistently demonstrated an ability to deliver high levels of patient care, improve operational efficiency, and maintain stringent compliance with industry regulations, pharmacy and healthcare law and ethics.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Cencora
Burlington, Ontario
08.2022 - 05.2024
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Prepared labels for prescriptions and dispensed medications to patients.
  • Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
  • Kept up to date on changes in insurance coverage policies related to prescriptions.
  • Organized and maintained patient profiles in the computer system.
  • Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
  • Followed safety procedures when handling hazardous chemicals, such as cleaning solutions.
  • Completed daily paperwork associated with filling prescriptions accurately.
  • Performed administrative duties such as filing documents, faxing forms, answering phones.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Trained new pharmacy staff in procedures and customer service standards.
  • Communicated with insurance companies for billing purposes.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Responded to customer issues to provide immediate resolution and improve retention.

Clinical Assistant

Queen's medical centre
Burlington, Ontario
11.2021 - 06.2022
  • Managed patient records, including medical history and test results.
  • Assisted in the preparation of patients for examinations and treatments.
  • Assisted physicians with minor surgical procedures.
  • Collected specimens from patients for lab testing.
  • Provided education to patients on health topics and preventive care measures.
  • Conducted follow-up calls to check on patient progress after treatments or surgeries.
  • Maintained inventory of supplies used in clinical setting.
  • Ordered diagnostic tests when needed by physician.
  • Reviewed patient charts prior to appointments to ensure accuracy of information.
  • Coordinated referrals between primary care providers and specialists as necessary.
  • Prepared documents for insurance companies regarding payment for services rendered.
  • Worked collaboratively with other healthcare professionals to provide quality care for patients.
  • Documented patient visits in Electronic Medical Record system.
  • Assisted in scheduling appointments for patients in a timely manner.
  • Monitored expiration dates of medications stored in clinic pharmacy and notified pharmacist when needed.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Rendered high level of support to stressed patients prior to procedures, offering comfort and listening ear.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.

Medical Doctor

Kaunas City Clinical Hospital, Emergency Medicine Clinic
Kaunas, Lithuania
08.2021 - 09.2021
  • Performed physical examinations and diagnostic tests to assess patient health.
  • Provided treatment for illnesses, infections, injuries, and other medical conditions.
  • Prescribed medications to patients for the management of acute and chronic diseases.
  • Counseled patients on diet, hygiene, lifestyle changes, and preventative care measures.
  • Ordered laboratory tests such as X-rays, electrocardiograms, CT scans, MRIs. to diagnose medical conditions.
  • Documented patient history and physical examination results in electronic medical records system.
  • Evaluated test results and made appropriate recommendations for further testing or treatments.
  • Developed individualized care plans based on patient needs and preferences.
  • Collaborated with healthcare professionals to coordinate optimal patient care plans.

Education

Master of Science - Medicine

Lithuanian University of Health Sciences
Lithuania, Kaunas
07-2017

Skills

  • Pharmacy operations
  • Pharmaceutical Calculations
  • Patient Counseling
  • Updating computer database
  • Insurance Billing
  • Resolving customer issues
  • Supply Management
  • Insurance collaboration

Certification

Injections and Immunization certificate program July 28th, 2022

As accredited by the Canadian Council on Continuing Education in Pharmacy as a

Competency- Mapped Certificate program for immunization and injection.

Languages

English
Full Professional
Lithuanian
Native/ Bilingual

Computer skills

  • Oscar, Kroll, Outlook
  • Microsoft Office (Word, Powerpoint, Excel)

Timeline

Pharmacy Assistant

Cencora
08.2022 - 05.2024

Clinical Assistant

Queen's medical centre
11.2021 - 06.2022

Medical Doctor

Kaunas City Clinical Hospital, Emergency Medicine Clinic
08.2021 - 09.2021

Master of Science - Medicine

Lithuanian University of Health Sciences

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Agne Sopiene