Aglaia Engelbrecht
Cherry Point,MB
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
26
26
years of professional experience
Work History
Housekeeper
Jays Inn & Suites
Virden, MB
09.2022 - Current
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and comfort.
- Executed deep cleaning tasks in common areas, contributing to overall guest satisfaction and positive reviews.
- Trained new staff on housekeeping protocols and best practices, enhancing team efficiency and service quality.
- Coordinated with front desk personnel to prioritize room readiness based on guest check-ins, improving operational flow.
Receptionist and Finance/Warranty Admin
Virden Recreation and Water Sports
Virden, Mb
08.2021 - 06.2022
- -I perform regular receptionist duties such as answering phones, taking messages, responding to emails, daily post office runs, entering new units into system as they arrive, and creating stock numbers.
- -I assist customers through finance applications and if they get approved then I do appropriate paperwork with them and explain contract, warranty, etc.
- - Keep track of when warranty is about to expire and send information to customers regarding extended warranty.
- -Sell ext. warranty, life/disability insurance, security protection, etc.
- -When the power equipment arrives, I will do prep work on them, which includes putting oil in and connecting battery (if there is one).
- -When not busy I do whatever is needed; such as fixing dents in walls and painting, cleaning, assisting parts department (inventory count, organizing, restocking showroom, etc)
- -Take pictures of inventory and post it on facebook and the website.
- -Have my salesperson permit.
- Later they needed a parts person so I learned how to work parts. Helped customers find and order the parts they needed for boats, skidoos, quads or dirtbikes.
Southwest Community Options
Ninette, Mb
04.2019 - 11.2019
- Worked with adults with intellectual disabilities in the day program service. Picked up a few residential shifts as well. Worked in all areas of day program which included the kitchen, workshop, craft room and green team (gardening and lawn care). Also drove clients to pelican yacht club and public washrooms to clean. Gained lots of knowledge and experience working with tools in workshop. Took a few different courses including medication administration and first aid.
Post Master
Canada Post
Minto, Manitoba
01.2016 - 01.2019
- Operated the post office out of my store in Minto.
- -I have extensive knowledge in running their computer system. Completed transactions through computer and also would renew customers information. I know how to set someone up with a new box and how to forward their mail. These are just some examples of what I would do.
- -Sold various products as well as received, sorted, and put mail or flyers in post boxes accordingly
- -Dealt with customers in a professional manner and always helped them with a smile!
Owner and operator
Minto Community Store
Minto, Mb
01.2016 - 01.2019
- Was a liquor mart/convenience store/Canada post office. Was also postmaster at post office. Was in charge of stocking store by myself, managing charge accounts, Worked with customers daily.
Manager/Nail technician
Modesty Hair Studio
Brandon, Mb
01.2011 - 01.2014
- Started as a nail technician and progressed into manager. Booked appointments, provided services to clients for gel nails, manicures, pedicures, waxing, and eyelash extensions. Made cleaning charts, performed cleaning duties, helped reorder stock, managed billing, performed close out on till, got bank deposits ready and made sure each staff member was getting paid accordingly to their appointments.
The Rhema Clinic-Receptionist
Brandon, Mb
11.2000 - 11.2009
- Opened and sorted mail, filed charts, answered phone, scheduled appointments, sent faxes to other offices as needed, did billing for appointments, and generally cleaned waiting area and washroom.
- Doctors Office
Brandon Community Options
Brandon, Mb
11.2007 - 03.2009
- Worked day service program mostly. I would pick up clients from their house and take them to their day jobs, then coffee in between and usually lunch at home. Sometimes, I would drive the big van to transport everyone which taught me how to use a wheelchair lift. Would also do activities such as bowling, swimming, and bingo. Helped administer medication if needed. Also picked up residential shifts which included overnight ones. Gained knowledge in how to use sling for changing and bathing. Took a few courses including violence intervention program.
E.F. Moon construction
Brandon, Mb
06.2006 - 08.2006
- Worked one summer after graduating high school. Started as a flag girl and worked up to driving the packer. I helped build some of the bridges on 18th St. in Brandon.
Education
Nail Technician Diploma -
Advanced School of Nails and Hairstyling
01-2010
Grade 12 - undefined
Crocus Plains Highschool
Brandon, Mb01-2006
Skills
- Ability to keep client information confidential
- Out going, good attitude, and quick learner
- Able to work alone or in a team environment
- Excellent communication skills
- Reliable, trustworthy, and dedicated
- Good time management skills
- Ability to respond positively to constructive feed back
- Good organizational skills
Languages
English
Full Professional
Interests
-painting with acrylic paints, -arts and crafts with my kids, -enjoying the great outdoors, -cooking and baking, -kayaking, quadding, skidooing
Timeline
Housekeeper
Jays Inn & Suites
09.2022 - Current
Receptionist and Finance/Warranty Admin
Virden Recreation and Water Sports
08.2021 - 06.2022
Southwest Community Options
04.2019 - 11.2019
Post Master
Canada Post
01.2016 - 01.2019
Owner and operator
Minto Community Store
01.2016 - 01.2019
Manager/Nail technician
Modesty Hair Studio
01.2011 - 01.2014
Brandon Community Options
11.2007 - 03.2009
E.F. Moon construction
06.2006 - 08.2006
The Rhema Clinic-Receptionist
11.2000 - 11.2009
Grade 12 - undefined
Crocus Plains Highschool
Nail Technician Diploma -
Advanced School of Nails and Hairstyling