Aglaee Magana
Riverside
Summary
Productive and efficient phlebotomy technician with 8 years experience in collecting blood specimen from venipuncture and capillary puncture on patients of all ages as well as
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
9
9
years of professional experience
Work History
Lab Technician
Department of Veterans Affairs
06.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Phlebotomy Technician
STG International VA Clinic Site
01.2022 - 06.2024
- Follow policy and procedure to perform collection of blood specimen through venipuncture and capillary puncture on adults and geriatric patients, centrifuge specimen, pack and ship to hospital for testing
- Revise patient appointment list and call as a reminder
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Facilitated smooth transitions between appointments, effectively communicating with both patients and medical professionals on schedule updates or changes.
- Improved patient satisfaction by efficiently scheduling appointments and managing phone lines.
- Provides guidance to other support staff, ensuring that they are made aware of changing policies and procedures further provides support and assistance to managers.
Patient Care Technician
California Dialysis Management Service
05.2021 - 12.2021
- Hemodialysis machine disinfection and set up for every patient
- Taking pre and post treatment weight for patients
- Monitor vitals stats for patient before, during, and after dialysis treatment for adverse reactions
- Cannulating patients fistula or graft
Patient Care Technician
Davita Dialysis
01.2018 - 01.2021
- Hemodialysis machine disinfection and set up for every patient
- Taking pre and post treatment weight for patients
- Monitor vitals stats for patient before, during, and after dialysis treatment for adverse reactions
- Cannulating patients fistula or graft
Phlebotomy Technician
Foundation Laboratory
01.2016 - 01.2018
- Verifying patient information
- Processing payments for services provided
- Collecting blood specimen through venipuncture or capillary puncture on patients of all ages
- Centrifuging, separating, and packing specimen
- Maintaining clean, well stocked, and disinfected work station
Education
East Los Angeles College
Monterey Park, CACalifornia St Phlebotomy Technician license -
Regan Career Institute
El Monte, CA06-2016
High School diploma - undefined
Lynwood High School
Lynwood, CA01.2007
Skills
- BLS certified
- Customer service experience
- Bilingual
- Computer literate
- Works well with others
- Superb communication skills
- Microsoft office
- Blood collection techniques
- Patient confidentiality
- Data entry
- Documentation management
Timeline
Lab Technician
Department of Veterans Affairs
06.2024 - Current
Phlebotomy Technician
STG International VA Clinic Site
01.2022 - 06.2024
Patient Care Technician
California Dialysis Management Service
05.2021 - 12.2021
Patient Care Technician
Davita Dialysis
01.2018 - 01.2021
Phlebotomy Technician
Foundation Laboratory
01.2016 - 01.2018
High School diploma - undefined
Lynwood High School
East Los Angeles College
California St Phlebotomy Technician license -
Regan Career Institute
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