Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
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Agille Arbias

Calgary,AB

Summary

Results-driven professional with a strong background in customer service and teamwork. Proven ability to deliver high-quality work and exceed expectations in fast-paced environments. Demonstrates exceptional communication, adaptability, and problem-solving skills, contributing to overall team success and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Practicum Student

Eyes 360
High River, Alberta
04.2025 - 04.2025
  • Documented patient visits and test results in electronic health records accurately.
  • Responded promptly to telephone inquiries regarding appointments and prescription orders.
  • Instructed patients on safe handling of contact lenses, including insertion and removal.
  • Educated patients on optimal hygiene techniques for contact lenses and frames.
  • Maintained clean examination area through sterilization of instruments and proper disposal of materials.
  • Assisted with visual field testing, ocular photography, and optical coherence tomography procedures.
  • Collected pre-exam data to support comprehensive patient assessments.

Optometrist Assistant

Dr. Bishop and Associates
Calgary, AB
05.2023 - 08.2024
  • Cleaned and sterilized instruments for exams and procedures per established protocols.
  • Assisted optometrists with patient examinations, conducting preliminary screenings and documenting medical histories.
  • Prepared exam rooms by stocking supplies and ensuring equipment functionality.
  • Educated patients on proper contact lens insertion, removal, and care techniques.
  • Verified insurance coverage and processed payments from patients or third-party payers.
  • Managed daily office operations, including supply ordering, paperwork processing, and phone inquiries.
  • Scheduled patient appointments to enhance clinic efficiency and optimize patient experience.

Crew Member

McDonalds
Calgary, AB
08.2021 - 10.2022
  • Adhered to health department regulations for food handling procedures.
  • Prepared beverages including coffee drinks, smoothies, and milkshakes per company standards.
  • Restocked kitchen supplies, ensuring availability of food products and utensils.
  • Maintained up-to-date knowledge of store policies on payments, returns, and exchanges.
  • Executed opening and closing tasks, including workstation setup and surface cleaning.
  • Performed cashier duties by taking orders, processing payments, and providing change.
  • Processed cash and credit card transactions, delivering receipts and payment cards promptly to customers.
  • Served food efficiently to enhance guest experiences.

Education

Some College (No Degree) - Avionics Technology

Southern Alberta Institute of Technology
Calgary, AB
04-2026

Some College (No Degree) - Ophthalmic And Optometric Assisting

Southern Alberta Institute of Technology
Calgary, AB
06-2023

High School Diploma -

Henry Wise Wood
Calgary, AB
06-2021

Skills

  • Patient education
  • Electronic health records
  • Visual field testing
  • Team collaboration
  • Effective communication
  • Time management
  • Customer service
  • Multitasking and organization
  • Insurance verification
  • Office management

Affiliations

  • Basketball
  • Soccer
  • Gaming

Certification

  • Ophthalmic and Optometric Assisting

Languages

Tagalog
Native/ Bilingual

References

References available upon request.

Timeline

Practicum Student

Eyes 360
04.2025 - 04.2025

Optometrist Assistant

Dr. Bishop and Associates
05.2023 - 08.2024

Crew Member

McDonalds
08.2021 - 10.2022

Some College (No Degree) - Avionics Technology

Southern Alberta Institute of Technology

Some College (No Degree) - Ophthalmic And Optometric Assisting

Southern Alberta Institute of Technology

High School Diploma -

Henry Wise Wood

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Agille Arbias