Agbolahan Oke
Brampton,Ontario
Summary
Results-driven professional adept at thriving in fast-paced environments while consistently delivering high-quality work. Known for leveraging strong communication, empathy, and active listening skills to implement behavioral modification techniques and motivational interviewing, leading to successful client outcomes. Committed to continuous improvement and innovation, ready to contribute effectively within a dynamic team setting.
Overview
7
7
years of professional experience
Work History
Case Management Social Worker
Home Instead
Toronto, Canada
02.2022 - Current
- Conduct regular assessments to monitor client progress and adapt care plans to meet changing circumstances
- Maintain comprehensive documentation and case notes in adherence to privacy laws and agency policies
- Manage a caseload of over 50 clients, developing and implementing individualized care plans to address their unique needs
- Developed individualized service plans based on identified needs and strengths of each client served
- Assisted clients in developing personal goals related to housing stability, employment readiness and placement activities, educational opportunities, financial management skills
- Collaborated with other professionals such as psychiatrists, probation officers, attorneys, school personnel to coordinate care for clients
- Key Achievement: Enhanced client outcomes by implementing tailored support plans and fostering trust through consistent communication and empathetic care
Client Intake Coordinator
Amica Senior Lifestyle
Toronto, Canada
06.2020 - 12.2021
- Supported senior case managers in assessing client needs and creating detailed service plans
- Acted as a liaison between family members, caregivers, and healthcare providers, providing relevant updates regarding the client's condition and progress
- Participated in case reviews and team meetings to ensure effective service delivery and address complex client issues
- Ensured data security and compliance with HIPAA and GDPR through advanced database management
- Assessed risk factors associated with potential relapse and provided strategies for avoiding them
- Educated clients on the importance of healthy lifestyle choices such as nutrition and exercise
- Organized recreational activities for clients in order to promote socialization skills
- Key Achievement: Provided crisis intervention services as needed, including suicide prevention techniques
Personal Support Worker
RNS Healthcare
Toronto, Canada
01.2018 - 02.2019
- Responded promptly to emergency situations involving clients' safety or well-being
- Observed clinical conditions of patients while providing direct patient care services
- Transported clients to medical appointments or other destinations as needed
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use
- Monitored vital signs and medication use, documenting variances, and concerning responses
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges
- Trained new staff on facility policies, procedures and electronic medical record management systems
Education
Human Resources Certification -
Canadian College of Business, Science And Technology
Toronto, ON11.2024
Bachelor of Science - Social Work
University of Lagos
01.2017
Skills
- Client needs assessment
- Service plan development
- Crisis response
- Strong interpersonal skills
- Active listening
- Clear written and verbal communication
- Proficient in case management software
- Excellent documentation skills
- Experience working with diverse populations
- Sensitivity to cultural issues
References
References available upon request.
Timeline
Case Management Social Worker
Home Instead
02.2022 - Current
Client Intake Coordinator
Amica Senior Lifestyle
06.2020 - 12.2021
Personal Support Worker
RNS Healthcare
01.2018 - 02.2019
Human Resources Certification -
Canadian College of Business, Science And Technology
Bachelor of Science - Social Work
University of Lagos
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