Agatha King'ori
Business Administrator
Borden,ON
Summary
Diversified and detail-oriented Administrative professional highly knowledgeable about immigration programs, services and charities.
Good communication, problem-solving and independent decision-making abilities. Equipped with varied experiences in administrative roles. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
13
13
years of professional experience
Work History
Immigration Program Assistant
Canadian High Commission
01.2010 - 01.2019
- Collected Biometrics and data management
- Screened documentation and made pre-assessment of applications
- Corresponded with clients via email & telephone
- Guided support staff in operational efficiency and compliance with Government policies through effective coordination of office activities
- Conducted Presentations at Education fairs
Immigration Registry Support Clerk
Canadian High Commission
06.2010 - 08.2018
- Created Applicant files using web-based system; Global Case Management System
- Utilized office management software to record and track applicant information
- Promptly received and forwarded incoming communications to appropriate staff from Immigration section Reception
- Performed accuracy checks and visa printing
- Reviewed files, records and other documents to obtain information to respond to requests to Issue Medical instructions & Record checks
- Assisted with onboarding of new employees.
Administrative Coordinator
International Child Resource Institute- Africa
01.2006 - 01.2010
- Assistant to Country Director
- Managed Human Resource functions
- Managed the Accounts and Book Keeping
- Office management: Organized spaces, materials and catering support for internal and client-focused meetings.
- Participated in committee, board, and other meetings
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Resolved issues through active listening and open-ended questioning, escalating major problems to Director
- Project research; assisted the Country Director in set up of programs
- Supervised four lower-level staff
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Education
French language Certificate -
Alliance Francaise
12.2018
BSc. International Business Administration - undefined
United States International University- Africa
12.2002
Skills
- Immigration inquiries
- Compliance
- Continuous Process Improvement
- Client Relationship Management
- Office Management
- Recordkeeping abilities
- Document Preparation
- Client relations skills
- Data entry proficiency
- Workload Management
- Visa Application processing
Languages
English
Native or Bilingual
French
Elementary
Accomplishments
- Supervised team of 4 staff members.
- Achieved weekly job targets by completing Immigration file preparations with accuracy and efficiency.
- Achieved successful Donor visits through effectively helping with project scheduling and logistical arrangements.
Additional Information
VOLUNTEER WORK
I was a Member of the Locally Engaged Staff (LES) committee 2013-2014
I was an LES CO-Chair of Karibou club Kitchen committee (CHC)2017
Participated in the Immigration Department social committee 2017
Regularly participate in Charity events organized at work and personally
Timeline
Immigration Registry Support Clerk
Canadian High Commission
06.2010 - 08.2018
Immigration Program Assistant
Canadian High Commission
01.2010 - 01.2019
Administrative Coordinator
International Child Resource Institute- Africa
01.2006 - 01.2010
French language Certificate -
Alliance Francaise
BSc. International Business Administration - undefined
United States International University- Africa
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