Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Agatha Bablich

Summary

Dynamic professional Paramedic with extensive experience as a Tissue Coordinator at Ontario Health, excelling in project coordination and regulatory compliance. Proven ability to enhance operational efficiency through process improvements and effective communication. Skilled in data entry and customer service, fostering collaboration among multidisciplinary teams to achieve optimal patient outcomes.

Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Tissue Coordinator- Team Lead

Ontario Health- Trillium Gift of Life Network
11.2021 - Current
  • Coordinated logistics for organ and tissue donation processes, ensuring timely communication among stakeholders.
  • Developed and maintained schedules for donor family support services to enhance operational efficiency.
  • Managed data entry and documentation related to donation cases, ensuring accuracy and compliance with regulations.
  • Collaborated with multidisciplinary teams to streamline workflows and improve response times in critical situations.
  • Facilitated training sessions for new staff on policies, procedures, and software systems used in donation coordination.
  • Analyzed feedback from donor families to identify areas for service improvement and implement necessary changes.
  • Supported the implementation of new technologies to enhance data management capabilities within the organization.
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
  • Collaborated with IT to develop user-friendly project management tool, streamlining project tracking and reporting.
  • Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
  • Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.

• Provides consultation services as an expert in matters relating to tissue donation.


• Assesses expert consultation regarding tissue suitability or other medical issues as appropriate.


• Provides complete information to the tissue bank(s) concerning donor and tissue suitability for
placement of tissues. The information is provided in a manner that complies with existing privacy
legislation and TGLN confidentiality policies.


• Timely completion of the medical-social questionnaire, usually at time of donation, occasionally at a pre-arranged date and time to minimize missed opportunities.


• Liaises continuously with on-site personnel (i.e. OTDC, health-care professionals and recovery staff)
at referring hospital to complete risk assessment, screening, testing and evaluation of individual tissue
suitability after consent.


• Works with the coroner's office to facilitate tissue donation and escalates cases to Regional Supervising
Coroner on a case by case basis.


• Obtains temporary surgical privileges for tissue recovery personnel, when necessary, in accordance
with the policies of the referring hospital, ensuring compliance with the credentialing process is in place
at the time.


• Coordinates timing and confirmation of recovery facility (OR) availability and arrival of tissue recovery
teams.


• Conveys all relevant information regarding the donor to the appropriate tissue recovery personnel and
relevant Tissue Bank.


• Ensures relevant hospital department(s) are contacted following tissue recovery for timely transport
of body to funeral home.


COVID-19 Vaccinator

Red Cross Canada
05.2021 - 09.2021
  • Administered COVID-19 vaccinations to diverse populations, ensuring compliance with health regulations and protocols.
  • Educated patients on vaccination procedures and potential side effects, fostering informed consent and trust in services.
  • Collaborated with healthcare teams to optimize patient flow during vaccination events, enhancing overall operational efficiency.
  • Monitored vaccine storage conditions and inventory levels, ensuring availability and adherence to safety standards.
  • Trained new staff on vaccination protocols and best practices, promoting consistency in service delivery across teams.
  • Implemented process improvements that streamlined patient check-in procedures, reducing wait times significantly during high-volume clinics.
  • Conducted follow-up assessments of vaccinated individuals for adverse reactions, ensuring timely medical responses when necessary.
  • Administered vaccinations via intramuscular injection and completed proper documentation.
  • Maintained detailed records of vaccinations administered, ensuring accurate reporting for public health purposes.
  • Increased patient satisfaction by delivering efficient and accurate COVID-19 vaccinations in a timely manner.
  • Stayed up-to-date on evolving guidelines for COVID-19 vaccines, applying current best practices when administering doses to patients.
  • Educated patients on the importance of vaccination, addressing concerns and providing accurate information about possible side effects.
  • Implemented infection control measures during vaccine administration, reducing the risk of exposure to COVID-19 for both staff and patients.
  • Enhanced patient experience by creating a comfortable environment for COVID-19 vaccinations, addressing individual needs and concerns with empathy.
  • Assisted in training new vaccinators on proper techniques and protocols, ensuring a high level of competence and adherence to best practices.
  • Adhered to strict safety protocols during vaccine administration, minimizing potential risks for patients.
  • Completed screening questions with patients following CDC guidelines.
  • Assisted in coordinating vaccine distribution efforts, effectively allocating resources and managing supplies for optimal clinic performance.
  • Conducted post-vaccination follow-ups with patients as needed, monitoring their health status and answering any questions or concerns they may have had after receiving the vaccine.
  • Continuously monitored vaccine supply levels and expiration dates, minimizing waste and optimizing resource utilization at vaccination clinics.
  • Ensured proper vaccine storage and handling, maintaining the efficacy of doses administered to patients.
  • Collaborated with healthcare team members to manage high-volume vaccination clinics, resulting in smooth operations and minimal wait times.
  • Demonstrated excellent communication skills when interacting with diverse patient populations, fostering trust and alleviating anxiety regarding the vaccination process.
  • Developed effective strategies for managing clinic flow at high-volume vaccination sites while prioritizing patient care.
  • Wore face mask, eye protection, medical gloves and PAPR.
  • Managed situations in compliance with legal requirements and with minimal risk to patient and institution.

Paramedic

York Region EMS
06.2004 - 02.2021
  • Administered emergency medical care and advanced life support in high-pressure environments.
  • Collaborated with healthcare professionals to develop and implement patient treatment plans.
  • Conducted thorough patient assessments to determine medical needs and priority of care.
  • Operated and maintained medical equipment, ensuring readiness for emergency situations.
  • Educated patients and families on health management, safety practices, and post-treatment protocols.
  • Mentored junior paramedics, providing guidance on procedures and best practices in emergency response.
  • Streamlined incident reporting processes to enhance documentation accuracy and compliance with regulations.
  • Participated in community outreach programs to promote health awareness and emergency preparedness initiatives.
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
  • Transferred patients safely and securely to medical facilities for continued care.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
  • Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
  • Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
  • Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
  • Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
  • Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
  • Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Dispensed medications and monitored patient responses for adaptive treatment.
  • Assisted with quality assurance initiatives by reviewing patient care reports and offering constructive feedback to improve overall performance within the organization.
  • Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
  • Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
  • Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.

Clinic Operations Manager

Renaissance Physiotherapy
01.1992 - 06.2002
  • Oversaw clinic operations, ensuring optimal workflow and patient care delivery.
  • Developed and implemented process improvements to enhance operational efficiency.
  • Managed staff scheduling, optimizing resource allocation for service demands.
  • Collaborated with healthcare providers to streamline patient intake procedures.
  • Trained and mentored team members on best practices and operational protocols.
  • Analyzed performance metrics to identify areas for service enhancement.
  • Coordinated with vendors to maintain medical supply inventory levels efficiently.
  • Led initiatives to improve patient satisfaction through feedback integration and service adjustments.
  • Streamlined clinic operations by implementing efficient scheduling systems and staff coordination.
  • Facilitated regular team meetings for open communication channels, addressing concerns, and sharing best practices among staff members.
  • Implemented quality control measures to monitor staff performance, improve service delivery, and maintain a positive work environment.
  • Coordinated cross-departmental collaboration for seamless patient care transitions and integrated healthcare solutions.
  • Assisted in the hiring process by conducting interviews, reviewing resumes, and selecting qualified candidates to join the clinic team.
  • Managed budgetary planning to maintain financial stability within the clinic while providing high-quality services.
  • Ensured regulatory compliance through meticulous record-keeping, documentation, and adherence to industry guidelines.
  • Collaborated with healthcare professionals on interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
  • Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
  • Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
  • Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Education

Diploma - Ambulance And Emergency Care

Humber Institute of Technology And Advanced Learning
Toronto, ON
05-1996

Bachelor of Arts - Kinesiology

York University
Toronto
05-1991

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • MS office
  • Project coordination
  • Discretion and confidentiality
  • Document management
  • Recordkeeping
  • Project Support
  • Process improvement
  • Regulatory compliance
  • Information collection

Certification

A-EMCA

Timeline

Tissue Coordinator- Team Lead

Ontario Health- Trillium Gift of Life Network
11.2021 - Current

COVID-19 Vaccinator

Red Cross Canada
05.2021 - 09.2021

Paramedic

York Region EMS
06.2004 - 02.2021

Clinic Operations Manager

Renaissance Physiotherapy
01.1992 - 06.2002

Diploma - Ambulance And Emergency Care

Humber Institute of Technology And Advanced Learning

Bachelor of Arts - Kinesiology

York University
Agatha Bablich