Agampreet Deogun
7835 127st Surrey, Canada,BC
Summary
I am a passionate and artistic individual who can juggle multiple tasks and can interact with customers in a confident and professional manner. Performance-oriented and an analytical problem solver who can produce high quality results as a result of extensive work and school experience. Well-known for being a dynamic individual who has boundless energy to fulfill various tasks. Detailed, quick-paced and a true team player. Strong interpersonal and leadership skills gained from my role as a volunteer leader at RCMP. Pursuing a new role where hard work and dedication will be highly valued. Looking to succeed in a challenging environment whilst building the success of the company and experience opportunities to enhance my skills
Overview
18
18
years of professional experience
Work History
Procurement/IT
Integrated Homicide Investigation Unit (IHIT)
Surrey, British Columbia
09.2024 - Current
- Managed procurement processes, including ordering kits and equipment for team members and setting up IT workstations for new personnel.
- Provided technical support for the launch of the Integrated Gang Homicide Team (IGHT), including procuring laptops and configuring workstations for team readiness.
- Transcribed audio files of conversations involving suspects and witnesses with high accuracy and confidentiality. These transcripts were utilized in court to verify witness statements.
- Trained in IHIT Finance
Court Runner
Vancouver Community Courts (Efry Society)
Surrey, BC
03.2023 - Current
- Maintained accurate records and documented client data accordance to the judge decisions.
- Took clients to the court room and explained the court procedures.
- Aided clients report forthright and sign their release paperwork before bail.
- Built partnerships with related organizations and members to develop support, and efficient communication.
Volunteer
RCMP
Coquitlam, BC
09.2022 - Current
- Offered support and assistance to community members through the opportunity to work with diverse individuals from a wide range of ethnic backgrounds and cultures.
- Assisted with and organized programs, events, and activities to drive outreach initiatives.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Helped organize and implement programs and projects to aid community and individuals.
- Resolved complaints or issues using strong customer service and engagement skills.
- Entered data into computer systems, updating records and files with new information.
Sales Associate
Anytime Fitness
Surrey, BC
01.2023 - 11.2024
- Answered incoming telephone calls to provide store, products and services information.
- Regularly using Outlook to communicate with members and management for efficient communication.
- Regularly used Excel sheets to keep a track of inventory and sales for regularly maintenance.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
Cashier/Customer Representative
Under Armour
01.2007 - 05.2022
- Provided compassionate care to a diverse range of customers, ensuring that their unique needs and concerns were met with empathy and respect
- Collaborated closely with team members to complete tasks efficiently and effectively, leveraging strong communication skills to keep everyone on the same page and ensure smooth operations
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Activist Assistant
Amnesty International
Vancouver
09.2020 - 02.2021
- Providing advocacy for human rights and individuals, by vocalizing and promoting positive values both locally and globally
- Organized events with great attention to detail, including those focused on promoting human rights, fostering community engagement, and supporting client well-being
- Dedicated to promoting and protecting the rights of various individuals around the world
- Made a global impact, connecting with people from different cultures and backgrounds to create positive change.
Education
Bachelor of Arts - Criminology
Simon Fraser University
Burnaby, BC01.2025
High School Diploma -
Princess Margaret Secondary Surrey
07.2020
Skills
- Computer Skills Expert; Certified in Outlook 2019, Excel 2019, Access 2019, Power point 2019
Languages
Punjabi
Native/ Bilingual
English
Native/ Bilingual
Hindi
Professional
Timeline
Procurement/IT
Integrated Homicide Investigation Unit (IHIT)
09.2024 - Current
Court Runner
Vancouver Community Courts (Efry Society)
03.2023 - Current
Sales Associate
Anytime Fitness
01.2023 - 11.2024
Volunteer
RCMP
09.2022 - Current
Activist Assistant
Amnesty International
09.2020 - 02.2021
Cashier/Customer Representative
Under Armour
01.2007 - 05.2022
Bachelor of Arts - Criminology
Simon Fraser University
High School Diploma -
Princess Margaret Secondary Surrey
Similar Profiles
Terri JohnsonTerri Johnson
Investigative Analyst at IRS Criminal Investigation UnitInvestigative Analyst at IRS Criminal Investigation Unit
Regina MensahRegina Mensah
Security Officer at Crime Investigation UnitSecurity Officer at Crime Investigation Unit
Darrell RandallDarrell Randall
Security Attendant 3 (Contractual) at Secured Transport and Investigation UnitSecurity Attendant 3 (Contractual) at Secured Transport and Investigation Unit