Agam Aneja
Surrey
Summary
Dynamic professional with extensive experience in customer service and transportation. At Yellow Cab, ensured passenger safety and satisfaction through expert route navigation and vehicle maintenance. Proven ability to train staff and resolve issues efficiently, enhancing overall service quality. Committed to delivering exceptional experiences while adhering to safety standards.
Overview
7
7
years of professional experience
Work History
Taxi Driver
Yellow Cab
11.2022 - Current
- Provided safe and efficient transportation to passengers throughout city.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
- Assisted passengers with loading and unloading luggage, ensuring a positive experience.
- Navigated efficiently using GPS systems to optimize travel routes.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
Supervisor
Fresh Bay Pizza
01.2020 - 11.2022
- Supervised team operations to ensure timely and accurate order fulfillment.
- Trained new staff on food safety protocols and customer service standards.
- Coordinated inventory management, optimizing stock levels to minimize waste.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Resolved customer complaints swiftly, maintaining high satisfaction levels in fast-paced environment.
Customer Service Representative
Domino's Pizza
07.2018 - 12.2019
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Managed order processing using POS systems to ensure accurate transactions and timely deliveries.
- Trained new employees on company policies, procedures, and customer service best practices.
- Resolved customer complaints efficiently, resulting in improved customer satisfaction ratings.
Education
Bachelor of Business Administration - Accounting And Finance
Lovely Professional University
Punjab INDIA09-2017
Skills
- Safe driving practices
- Route navigation
- Customer service
- Vehicle maintenance
Languages
English
Hindi
Punjabi
Timeline
Taxi Driver
Yellow Cab
11.2022 - Current
Supervisor
Fresh Bay Pizza
01.2020 - 11.2022
Customer Service Representative
Domino's Pizza
07.2018 - 12.2019
Bachelor of Business Administration - Accounting And Finance
Lovely Professional University