Summary
Overview
Work History
Education
Skills
Langues parlées
Work Availability
Timeline
BusinessAnalyst
AGABET MARIE GAELLE DÉSIRÉE KPAN

AGABET MARIE GAELLE DÉSIRÉE KPAN

Montreal,QC

Summary

Motivated and dynamic worker, holding a university degree in applied computer science, programming, and artificial intelligence tools, with a proven ability to optimize time management and enhance performance. Skilled in data analysis, with a strong aptitude for problem-solving, identifying and leveraging market trends, and designing engaging marketing campaigns. Experienced in administrative tasks, including document preparation, schedule coordination, data entry, and proficient use of office tools. Equipped with excellent communication, collaboration, and teamwork skills, I am able to remain composed under pressure. My proficiency in both French and English is a significant asset, allowing me to adapt easily to various work environments. Driven by insatiable curiosity and a passion for innovation, I stay continuously informed of new trends to ensure ongoing growth, both personally and professionally.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work History

Assistant in the IT and Monetics Systems Center

NSIA Bank Cote d'Ivoire
Abidjan, Cote D'Ivoire
03.2024 - 09.2024
  • Analyzed data and drafted project management documents (specifications)
  • Call-assisted client advisors regarding anomalies related to client accounts (using the Amplitude support platform)
  • Managed the digitization of physical business cards across the operating system department in all bank branches in West Africa
  • Learned and applied Agile project management methodologies
  • Prepared project presentations and reports to assist senior staff.
  • Sorted and organized files, spreadsheets, and reports.

Administrative Assistant

SONACO
Abidjan, Cote d'Ivoire
08.2023 - 02.2024
  • Analyzed data and drafted administrative documents, including letters, reports, and invoices.
  • Managed incoming calls and welcomed visitors, ensuring seamless communication and client satisfaction.
  • Prepared and coordinated meetings, including drafting agendas and preparing meeting rooms.
  • Tracked and processed customer orders, handled purchase orders, and resolved potential disputes professionally.
  • Maintained supplier relationships, and ensured the availability of office or production supplies.
  • Updated databases with accurate customer and supplier information.
  • Assisted in preparing financial documents.

RADIO Assistant (Information Transmission)

Technical management - MTN Cote d'Ivoire
Abidjan, Cote d'Ivoire
04.2022 - 09.2022
  • Assisted in network reset operations on client sites
  • Monitored and ensured the quality of services provided to subscribers in the internship area
  • Conducted virtual implementation of network construction sites with verified and appropriate equipment coordinates
  • Performed on-site visits for radio service measurements, transmission checks, and network adjustments
  • Learned about ways and approaches to maintain connection and communication in remote areas.

Education

Google Professional Certificate in Digital Marketing And E-Commerce - Attract And Engage Customers With Digital Marketing

Coursera
Online
12.2024 - Current

Google Professional Certificate in Digital Marketing And E-Commerce - Foundations of Digital Marketing And E-commerce

Coursera
Online
11.2024 - 11.2024

AICE CERTIFICATE - THE ESSENTIALS OF A CAREER IN AI

ALX AFRICA
En ligne
03.2024 - 04.2024

Bachelor in Electrical And Electronic Engineering - Electronic Engineering

Final International University
North Cyprus
09.2019 - 07.2023

High School Diploma -

Abidjan Technical High School
Cocody, Abidjan, Cote d'Ivoire
09.2016 - 07.2019

Skills

  • Coding in C language
  • Expertise in Microsoft Office
  • Expertise in Google Workspace
  • Communication and presentation skills
  • Project management
  • IT skills
  • Use of computer software
  • Competence in digital marketing
  • Advanced use of artificial intelligence tools
  • Video editing and creation of advertising content
  • Time management
  • Strong observational skills
  • Teamwork and collaboration
  • Experience with social media platforms (Facebook,TikTok, Google ads, Canva, CapCut, etc)
  • Flexibility and adaptability
  • Calm under pressure
  • Schedule coordination and calendar management
  • Document preparation and organization
  • Data entry and database management

Langues parlées

French
Native language
English
Advanced (C1)
C1
Spanish
Elementary (A2)
A2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Google Professional Certificate in Digital Marketing And E-Commerce - Attract And Engage Customers With Digital Marketing

Coursera
12.2024 - Current

Google Professional Certificate in Digital Marketing And E-Commerce - Foundations of Digital Marketing And E-commerce

Coursera
11.2024 - 11.2024

AICE CERTIFICATE - THE ESSENTIALS OF A CAREER IN AI

ALX AFRICA
03.2024 - 04.2024

Assistant in the IT and Monetics Systems Center

NSIA Bank Cote d'Ivoire
03.2024 - 09.2024

Administrative Assistant

SONACO
08.2023 - 02.2024

RADIO Assistant (Information Transmission)

Technical management - MTN Cote d'Ivoire
04.2022 - 09.2022

Bachelor in Electrical And Electronic Engineering - Electronic Engineering

Final International University
09.2019 - 07.2023

High School Diploma -

Abidjan Technical High School
09.2016 - 07.2019
AGABET MARIE GAELLE DÉSIRÉE KPAN