AGA DOJCZEWSKA
Newmarket,Ontario
Summary
Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure. Motivated Clinical Supervisor committed to building integrated nursing teams and improving patient outcomes at hospital level. Adept at maintaining high training, hospital and regulatory standards. Skilled in closing training and competency gaps among nursing teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Manager, Emergent Mental Health Assessment Unit and Outpatient Mental Health
SRHC
Newmarket, ON
01.2023
- Provided leadership to the multidisciplinary teams for the EMHAU and MH outpatient service including ACT and PACT teams; Advocated for patient safety and improved medical clearance protocols; Implemented Ontario Schizophrenia Standards across the programs, initiated rTMS introduction to SRHC; Restructured the outpatient programs to provide easier access and follow up for patients post discharge from inpatient stay; Liaised with Community partners to maximize patient, family and caregiver accessibility; Actively participated in Committees (PFAC, Operations, Outpatient Programs Restructuring, Psychological Safety, OHT for MH, First Responders)
Clinical Manager, Inpatient Mental Health
SRHC
Newmarket, ON
01.2017 - 01.2023
- Provided clinical leadership to multidisciplinary team of 90 direct supports, liaised with programs across organization to provide best MH support to all patients; Provided support to staff and students and development opportunities; Heavily engaged with the Capital Development Program to design, plan, and execute the opening of the EMHAU (Emergent)unit, including participation in many stakeholders and donors engagements; Advocated to Ministry of Health for addition of a new MH inpatient unit, engaged with community and relevant stakeholders to obtain funds and support for the built of the new unit, developed processes and policies, planned for human resources (staffing); Budgeted and stayed within the fiscal budgets, monitored relevant data (LOS, RR, Bed days), hired staff and monitored staffing levels for patient needs and acuity;
Nurse Educator, Mental Health Program
SRHC
Newmarket, ON
01.2015 - 01.2017
- Provided support and education to newly hired staff, helped develop learning plans, organized yearly education seminars, ground rounds; Nominated Clinical lead within MH program for Accreditation Canada Certification; Developed and updated relevant policies and procedures; Participated in several CNO and organizational BPSO initiatives;
Registered Nurse, Outpatient Mental Health
SRHC
Newmarket, ON
01.2011 - 01.2015
- Provided nursing care for patient in the Schizophrenia Clinic providing health teachings, medication education and administration, Clozapine levels monitoring and LAI administration; Redeveloped the ECT program, to include patient and family education, Consent Form development, outpatient referral stream process, ECT education for Nurses and ECT device maintenance schedule; Lead Recovery Group Program, part of Day Program, being primary nurse facilitator of the psychotherapeutic structured program
Registered Nurse, Inpatient Mental Health
SRHC
Newmarket, ON
01.2009 - 01.2011
- Provided nursing care in the child/adolescent and adult inpatient units; Performed bio-psycho-social assessments including mental status exams; Provided care to acutely psychotic patients under chemical and/or physical restraints; Administered medications, supported patients & families around issues related to medications; Provided one-to-one support for patients with special emphasis on assessment of mental health and recognition of coping mechanisms in crisis situations; Collaborated with the multidisciplinary healthcare team (Day Program, Schizophrenia Program, CTO, ACTT, PACTT) in order to provide the best care and support for patients post discharge; Communicated with Children's Aid Society, group homes and outpatient treatment facilities informing those of client progress and barriers; Prepared patients for ECT, assisted during the procedure and assessed post procedure; Attended courses for continuing education in mental health (Culture Diversity and Mental Illness, Depression in Pregnancy, Suicide Prevention and Intervention, Understanding Personality Disorders, Narcissistic & Antisocial Personality Disorders)
Education
Bachelor of Science in Nursing (Honors) -
York University - Seneca College Collaborative Program
01.2009
Diploma in Chemical-Pharmaceutical Laboratory Technology (Co-op) -
Seneca College of Applied Arts and Technology
01.2003
Skills
- Clinical Leadership
- Training and mentoring
- Staff Supervision
- Staff Scheduling
- Staff Development
- Team Management
- Managerial experience
- Clinical Instruction
- Patient relationship management
- Patient Education
- Patient Safety
- Effective Communication
- Onboarding and coaching
- Employee issue resolution
- Quality Improvement
- Clinical Documentation
- Quality Control
- Procedure Implementation
- Clinical education
- Clinical Quality Improvement
- Supervisory Experience
- Administrative Oversight
- Patient Engagement
- Training program implementation
- Recruitment and retention
- Payroll Administration
- Nurse education program development
- Operations Oversight
- Developing training programs
Languages
Polish
Professional Working
Certification
- Registered Nurse Certificate of Competence
- Crisis Prevention Institute and SMG
- Basic Cardiac Life Support (BCLS)
- ECT Certification
- Hay Group Leadership and Professional Development Certificate
Tel
(905) 853-7667
Timeline
Clinical Manager, Emergent Mental Health Assessment Unit and Outpatient Mental Health
SRHC
01.2023
Clinical Manager, Inpatient Mental Health
SRHC
01.2017 - 01.2023
Nurse Educator, Mental Health Program
SRHC
01.2015 - 01.2017
Registered Nurse, Outpatient Mental Health
SRHC
01.2011 - 01.2015
Registered Nurse, Inpatient Mental Health
SRHC
01.2009 - 01.2011
Bachelor of Science in Nursing (Honors) -
York University - Seneca College Collaborative Program
Diploma in Chemical-Pharmaceutical Laboratory Technology (Co-op) -
Seneca College of Applied Arts and Technology