A strong team player with excellent collaboration skills, and a commitment to maximizing the production process within a facility. Experienced in identifying issues and repairing mechanical and electrical defects.
Overview
6
6
years of professional experience
Work History
Senior Project Manager
Halais
09.2021 - 06.2023
Developing the restaurant online sales and performing digital marketing
Planning, Controlling, & Evaluating
Hire, train, and supervise restaurant employees.
Monitored project progress, identified risks and implemented corrective measures to acquire success.
Product Support Engineer
Hewlett Packard
06.2018 - 02.2021
And tasks include installing, configuring and diagnosing the hardware and
software faults and solving technical problems
On call support with average 20-25 calls a day
Troubleshooting includes
taking access of client’s computer and resolving
Sometime guiding clients
on call orally If they are uncomfortable sharing the screen and dispatching
a technician to visit the client’s site
Solving problems related to Windows OS, server and MAC systems
Responsible to log tickets and remotely resolve the issues for clients
(Australia, New Zealand, UK, Ireland, South Africa and Germany) through
Calls and email/chat.
Hantec Global
01.2017 - 05.2018
Trading in Forex Markets
Anticipating, Planning and Analyzing
Managing public relations, speaking to client on daily basis and keeping
them updated
Sending emails with news and analysis
Achieving targets of signals given out
Service & support to the client of having any issue related to account
Education
11.2020
BCA - undefined
St George College of Management
08.2017
10th (SSLC) - undefined
Jharkhand State Open School
04.2016
12th - undefined
Jharkhand State Open School
04.2014
Skills
Problem Solving
Ability to Multitask
Decision Making
Creativity
Microsoft Office Word
Adaptability
Ability to Work in a Team
Communication Skills
Customer Service
Microsoft PowerPoint
Leadership
Microsoft Excel
Microsoft Office
Hobbies
Sports-
Football
Cricket
Basketball
Badminton
Swimming
Languages
Create staff schedule to ensure appropriate staffing
Track stock levels of food, supplies, and equipment, forecast needs
And oversee ordering as necessary
Take ownership of budgets and cost control methods to minimise