Overview
Work History
Education
Skills
Languages
Timeline
Generic

AFZAL FAQIRI

Vancouver,BC

Overview

17
17
years of professional experience

Work History

Account Officer

Buloro E-Services Company
01.2019 - 01.2023
  • Bookkeeping, communicating with clients about their financial needs
  • Entered daily financial transactions such as sales, purchases, receipts, and payments into QuickBooks
  • Compared and reconciled bank statements with the company's accounting records to ensure they match
  • Managed invoices, ensured timely payments to suppliers, and followed up on outstanding customer payments.
  • Maintained general ledger (GL) updated by recording all business transactions, adjusting journal entries, and ensured accuracy.
  • Prepared periodic financial reports such as income statements, balance sheets, and cash flow statements
  • Assisted with budget preparation and financial forecasts by compiling historical financial data
  • Kept financial documents (invoices, receipts, payroll records, etc.) organized and easily accessible for reference and audit purposes.
  • Worked closely with accountants to assist with year-end accounting processes and tax preparation
  • Responded to inquiries from customers or suppliers regarding account balances, payments, or billing issues
  • Used QuickBooks to manage financial records and generate reports.

Customer Service Representative

Jaweed Mobile Shop
01.2006 - 01.2012
  • Process cash register, Stocking product to shelves
  • Greet customers as they entered the store, offer assistance, and create and welcoming environment
  • Advised customers on the various mobile phones, accessories, and related products available. Stayed informed about the latest trends in mobile technology, new product releases, and features.
  • Asked questions to understand customers' needs, preferences, and budget, and suggested mobile phones, accessories, or services that best suit them
  • Demonstrated how mobile phones and accessories work, highlighting key features such as camera quality, battery life, connectivity, and operating systems.
  • handled point-of-sale (POS) transactions, including processing payments, providing receipts, and packaging purchased items.
  • Informed customers about current promotions, discounts, and bundle offers, and ensure that these are applied correctly during transactions.
  • Assisted with the stocking, organizing, and arranging of mobile phones, accessories, and related products on the sales floor to ensure the store is neat and well-organized.
  • Ensured proper handling of cash transactions, and daily reconciliation of the cash register at the end of the shifts.

Education

Plumbing (Handyman) Course -

ACEM Accredited With Texas Education Industry (TEA
Karachi, Pakistan
09-2024

Bachelor of Education -

Samangan Institute of Higher Education
Samangan, Afghanistan
12.2016

High School Graduate -

Ahmad Shah Masood High School
Kabul, Afghanistan
12.2012

Skills

  • Strong customer service orientation with a focus on delivering exceptions client experiences
  • Excellent verbal and written communication skills in both English (intermediate proficiency) and Persian (fluent)
  • Proven ability to manage time efficiently, prioritize tasks, and lead teams to achieve goals in dynamic environments
  • Capable of managing multiple tasks simultaneously while maintaining high-quality performance
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to create reports, presentations, and analyze data
  • Effective working both independently and as part of a team to meet organizational objectives

Languages

English
Professional Working
Persian
Native or Bilingual
Pashto
Professional Working
Urdu
Professional Working

Timeline

Account Officer

Buloro E-Services Company
01.2019 - 01.2023

Customer Service Representative

Jaweed Mobile Shop
01.2006 - 01.2012

Plumbing (Handyman) Course -

ACEM Accredited With Texas Education Industry (TEA

Bachelor of Education -

Samangan Institute of Higher Education

High School Graduate -

Ahmad Shah Masood High School

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