Summary
Overview
Work History
Education
Skills
Certification
Computing Skills
Languages
Timeline
Generic

AFUA KONADU AFRIYIE ACQUAH

Oakville

Summary

Currently I am running and managing my own skincare company. My role includes marketing, managing finances, human resources, organizing events, managing records, distributing etc. At seasons retirement home, I played the role managing residents’ files and coordinating their daily activities, personal services, hospital appointments etc. As a Customer Service Coordinator at Karol Supplies, I assisted several customers make informed choice of products by offering them alternatives that were best suited to their needs. At Custom Baptist Church, I volunteered in taking care of children with different behavioral needs and challenges while serving as a mentor and Child-Care Support Officer. This role enabled me to develop interest in caring for children with special needs. Also as a Customer Service Coordinator, I assisted in maintaining customer confidence through excellent customer service delivery and educating customers on a variety of product offering. As Administrative Assistant, I provided support to the Head of Finance in preparing invoices, following up with age receivables, answering telephone calls at the front desk and attending to ad-hoc customer needs. As Trainee Press Officer, I assisted in conducting several media research on the various facet of PR affecting the Organization and assisted in managing the staff new letters, the website, and the intranet.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Owner/Manager

Adoye naturals
05.2020 - Current
  • Currently I am running and managing my own skincare company. My role includes marketing, managing finances, human resources, organizing events, managing records, distributing etc.

Health Aide

Seasons Retirement residence
10.2015 - 03.2021
  • At seasons retirement home, I played the role managing residents’ files and coordinating their daily activities, personal services.
  • Assisted residents with their daily activities such as serving them meals, domestic chores and house keeping
  • Accompanied residents to hospital or the physician office
  • Monitoring and recording residents vitals and medication
  • Assisting patients in wheelchairs who needed assistance.

Customer Service Coordinator

Karol Supplies Limited
09.2007 - 07.2010
  • As a Customer Service Coordinator at Karol Supplies, I assisted several customers make informed choice of products by offering them alternatives that were best suited to their needs.
  • Also as a Customer Service Coordinator, I assisted in maintaining customer confidence through excellent customer service delivery and educating customers on a variety of product offering.

Child-Care Support Officer

Custom Baptist Church
09.2007 - 07.2010
  • I volunteered in taking care of children with different behavioral needs and challenges while serving as a mentor and Child-Care Support Officer. This role enabled me to develop interest in caring for children with special needs.

Administrative Secretary

Alpha Building Services & Engineering Ltd
07.2006 - 08.2007
  • As Administrative Assistant, I provided support to the Head of Finance in preparing invoices, following up with age receivables, answering telephone calls at the front desk and attending to ad-hoc customer needs.

Trainee Press Officer

Royal College of General Practitioners
01.2006 - 06.2006
  • I assisted in conducting several media research on the various facet of PR affecting the Organization and assisted in managing the staff new letters, the website, and the intranet.

Education

Diploma - Medical Administrative Assistant

Ashworth College
Peachtree, GA
12-2014

Post Graduate Diploma - Info Technology

London College of Accountancy and Technology
07.2007

Senior High School Certificate -

Yaa Asantewaa Girls’ Senior Secondary School
12.2000

Skills

  • MS Word
  • MS Excel
  • Keyboarding
  • Small business operations
  • Verbal and written communication
  • Relationship building
  • Customer relations

Certification

  • Certificate in Medical Office Assistant
  • Information Technology, Diploma
  • Business Systems, Advanced Diploma

Computing Skills

  • MS Word
  • MS Excel
  • MS Outlook
  • Keyboarding

Languages

English
Native or Bilingual

Timeline

Owner/Manager

Adoye naturals
05.2020 - Current

Health Aide

Seasons Retirement residence
10.2015 - 03.2021

Customer Service Coordinator

Karol Supplies Limited
09.2007 - 07.2010

Child-Care Support Officer

Custom Baptist Church
09.2007 - 07.2010

Administrative Secretary

Alpha Building Services & Engineering Ltd
07.2006 - 08.2007

Trainee Press Officer

Royal College of General Practitioners
01.2006 - 06.2006

Post Graduate Diploma - Info Technology

London College of Accountancy and Technology

Senior High School Certificate -

Yaa Asantewaa Girls’ Senior Secondary School

Diploma - Medical Administrative Assistant

Ashworth College
AFUA KONADU AFRIYIE ACQUAH