AFSAR HOSSAIN
Halifax,NS
Summary
As a dedicated and hardworking individual, I thrive in dynamic environments where I can adapt quickly to new challenges. With a strong work ethic and a passion for learning, I approach tasks with enthusiasm and determination. My ability to adapt fast allows me to efficiently tackle various projects, ensuring optimal results and contributing to the success of any team I join. I am eager to leverage my skills and experience to make a positive impact in my next role and contribute to the growth of a forward-thinking organization.
Overview
3
3
years of professional experience
Work History
Warehouse Manager
Cotton Best
11.2021 - 01.2023
- Organized, directed and evaluated operations of commercial and transportation facilities
- Planned and oversaw administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal
- Managed preparation of reports and statistics related to areas of responsibility
- Hired and oversaw training and supervision of staff
- Led and managed team of 4 warehouse staff, fostering a culture of accountability, safety, and efficiency
- Implemented key performance indicators (KPIs) to measure warehouse performance, regularly analyzing data to identify areas for improvement
Sales Associate (Retail Sector)
Cotton Best
01.2020 - 10.2021
- Demonstrated ability to build strong relationships with customers, providing personalized assistance, understanding their needs, and ensuring a positive shopping experience
- Proficient in product knowledge, including features, benefits, and specifications, enabling effective communication with customers and enhancing their purchasing decisions
- Consistently met or exceeded sales targets, showcasing a track record of driving revenue growth through effective sales techniques, upselling, and cross-selling
- Delivered exceptional customer service by addressing inquiries, resolving issues, and handling returns or exchanges with professionalism focusing on customer satisfaction
- Played a key role in visual merchandising by maintaining product displays, ensuring accurate pricing and promotional materials, and contributing to an attractive store environment that enhanced customer engagement
- Proficient in inventory management including monitoring stock levels, restocking shelves, and collaborating with management to optimize inventory turnover
Education
Ontario College Diploma - International Business
Seneca College
Toronto, ON08.2021
Skills
- Inventory Management
- Verbal Communication
- Attention to Detail
- Customer Service
- Telephone Etiquette
- Problem-Solving
- Cultural Sensitivity
- Tech-savvy
Timeline
Warehouse Manager
Cotton Best
11.2021 - 01.2023
Sales Associate (Retail Sector)
Cotton Best
01.2020 - 10.2021
Ontario College Diploma - International Business
Seneca College
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