Afroza Ahmed
Mississauga
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
19
19
years of professional experience
Work History
Housekeeping
Oakville Trafalgar Memorial Hospital
02.2023 - Current
- Maintained high standards of cleanliness throughout the store premises by implementing strict housekeeping routines.
Customer Service Cashier
Tim Horton
07.2021 - 02.2023
- Resolved customer complaints and maintained clean and tidy checkout area
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store
- Maintained customer satisfaction with quick and professional handling of product returns
- Handled approximately daily credit and cash transactions for customers with accuracy and speed
Child Caregiver
At Home
01.2013 - 02.2015
- Maintained effective schedule balance between rest periods, active play and instruction
- Taught children to organize toys, wash hands and share by leading by example
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
Delivery Driver
Pizza Pizza
02.2006 - 08.2008
- Completed on-time deliveries by choosing best and most efficient routes
- Operated vehicle safely in highly congested areas with no traffic violations
- Completed rush deliveries on tight timetables to satisfy customer needs
- Delivered packages to customer doorsteps and business offices
Food Service Worker
Oakville Trafalgar Memorial Hospital
02.2023 - 09.2024
Education
Grade 12 -
Badrunnesa Girls College
BangladeshiSkills
- Guest Satisfaction
- Credit and Debt Card Processing
- Food Sales and Promotion
- Answering Customer Questions
- Suggestive Selling
- Operating Telephones
- Food and Beverage Experience
- Telephone Reception
- Cash Register Operation
- Customer Complaint Resolution
- Shipment Procedures
- Customer Service and Assistance
- Basic Math Functions
- Cooperative Attitude
- Wrapping and Boxing
- Educational Feedback
Timeline
Housekeeping
Oakville Trafalgar Memorial Hospital
02.2023 - Current
Food Service Worker
Oakville Trafalgar Memorial Hospital
02.2023 - 09.2024
Customer Service Cashier
Tim Horton
07.2021 - 02.2023
Child Caregiver
At Home
01.2013 - 02.2015
Delivery Driver
Pizza Pizza
02.2006 - 08.2008
Grade 12 -
Badrunnesa Girls College
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