Afrouz Avani

• Managed continuous improvement initiatives to drive gains in quality, flow, and output.
• Managed internal operational standards and productivity targets.
• Estimated labor requirements to support anticipated workload.
• Partnered with leadership on recruiting, hiring and coaching production personnel.
• Delivered direct feedback to senior management regarding project visibility and status.
• Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
• Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
• Monitored team budgets to keep projects on task and avoid waste.
• Studied department operations to assist with development of new or improved methods of tooling and production processes.
• Wrote and conducted formal performance reviews for production personnel.
• Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
• Coordinated with other departments to align production with customer requirements.
• Analyzed production data and prepared reports for senior management.
• Implemented quality control system to review products against technical specifications and corporate standards.

Supply Management

• Oversaw demand planning, purchasing, and logistics.
• Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
• Implemented inventory-management strategies to maximize availability and decrease waste.
• Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital.
• Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
• Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.

Jewelry Designer

• Modified designs to meet client demands.
• Assessed pieces to evaluate quality and accuracy according to design.
• Created jewelry from materials such as gold or platinum and precious or semiprecious stones.
• Selected and acquired metals and gems for designs.
• Sized, selected and cut individual gemstones to fit new and existing pieces.
• Designed pieces by hand and with 3D modeling software.
• Checked completed jewelry pieces to evaluate quality and made adjustments to align with customer demands.
• Produced models for jewelry runs using wax, metal, clay and plaster.
• Completed accurate retail and wholesale valuations of metals, gemstones and completed works.

• Selected and filled orders from stock to fulfill customer requirements.
• Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
• Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
• Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
• Picked and packed order items.
• Kept work areas neat, clean and free from debris.