Afrina Karim
Ajax,ON
Summary
Dedicated and results-driven professional with a diverse background in both education and banking. Leveraging a passion for teaching English literature and a meticulous approach to financial services. I have successfully contributed to the growth and development of my students and organizations alike. With a proven track record in both teaching and banking, I bring a unique blend of skills, including attention to detail, adaptability, and a commitment to excellence. I am eager to leverage my experiences to make a meaningful contribution to a forward-thinking organization that values both education and financial integrity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Teacher
Mastermind English Medium School
02.2020 - 07.2023
- Supported student skill development in alignment with personal and academic goals.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Developed and implemented behavior management plans to address student issues.
- Supported development of individualized education plans for students with special needs.
- Provided guidance and mentoring to students regarding academic, social and emotional issues.
- Monitored student progress and provided feedback to both students and parents.
- Supported students in development of skills and strategies to become independent and successful learners.
- Use a wide array of instructional strategies such as lectures, group discussions, centers, and inquiry to facilitate understanding
- Establish and maintain standards of student behavior and ensure that it is adhered to
- Ensure that teaching methods are adapted to the varying needs of individual students
- Observe students for behavioral changes and report any conclusive observations to the school administration
- Evaluate student progress periodically, prepare reports and maintain accurate student records
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Designed and implemented assessments to measure student progress in English language learning.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
Associate
HSBC Bangladesh
05.2018 - 01.2019
- Strictly following Service Level Agreements and delivering tasks with minimum errors and thoroughly maintain Time Capturing system to improve operating efficiency
- Ensure highest level of control while executing transactions as per relevant regulations and policies
- Process payments of customers timely and with transparency
- Escalate issues of fraud and discrepancy to Relationship Manager
- Process everyday bulk payments of BEFTN and salary of the customers
- Ensure all the documentations has been stored correctly
- Re-arranged and updated the Departmental Instruction Manual
- Ensure transparent, faster and secured process flow
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
CDD Analyst
HSBC Bangladesh
07.2017 - 04.2018
- Ensure the Service Level Agreement (SLA) and the Service Tracker are meticulously maintained through completing tasks within deadlines
- Contribute to Overall Operating Efficiency by proper usage of eTCS
- Ensure all Transactions received are processed by the Operators within the standard timeframe and with dual checking in place
- Ensure awareness of Group and Local Regulatory Policy, Internal and External Audit Findings, and
- Guidance from Compliance, regarding own area of operations
- Strictly follow Information Security Policy and the relevant sections of the BIM/FIM/GSM/DIB with clear understanding
- Identified and resolved problems through root cause analysis and research.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Relationship Manager
Global Immigration Consultants Ltd
04.2017 - 07.2017
- Communicate and handle customer needs and queries
- Offer and provide customer with the suitable program scheme
- Create and update customer profile on a regular basis
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Education
MBA - Accounting And Finance
UNIVERSITY OF DHAKA
Dhaka, Bangladesh06.2023
Bachelor of Business Administration - Marketing Management
UNITED INTERNATIONAL UNIVERSITY
Dhaka, Bangladesh09.2016
Skills
- Leadership
- Analytical skill
- Problem-solving
- Communication
- Time management
- Team work
- Due Diligence
- Critical thinking
- Social skill
Certification
- Payments & HFE Training - August 2018
- Core Banking Training - August 2018
Timeline
Teacher
Mastermind English Medium School
02.2020 - 07.2023
Associate
HSBC Bangladesh
05.2018 - 01.2019
CDD Analyst
HSBC Bangladesh
07.2017 - 04.2018
Relationship Manager
Global Immigration Consultants Ltd
04.2017 - 07.2017
MBA - Accounting And Finance
UNIVERSITY OF DHAKA
Bachelor of Business Administration - Marketing Management
UNITED INTERNATIONAL UNIVERSITY
- Payments & HFE Training - August 2018
- Core Banking Training - August 2018
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